Customer Ratings & Reviews

I never disappointed at Best Buy or Geek Squad’s quality of service. I haven’t had to take any help from Geek Squad for my recent purchases. But I have in the past and I never regretted my decision.

Geek Squad Protection was well worth the money! It comes with little extras that you just don't think about. They not only installed my TV(believe me, the owner's manual left out a lot of steps), but they hauled away my old TV (there is normally a fee for this). The agents were knowledgeable, courteous, and took the time to explain all of the features of my new TV.

Great tv hidden feajtures that are free, great high resolution and the size is just perfect for a room Would highly advise you to get it

Nice printer. Easy setup. Holds a ton of ink. For me it was a good choice.

I bought a 5 year warranty for my brand new tv. And I know if needed, Geek squad to the rescue, I've delt with them before and they are amazing. If you buy a major appliance, you should always get a warranty.

I like having a piece of mind should anything go wrong.

BETTER SAFE THAN SORRY... THIS IS A MUST! DON'T FORGET

like this one. set it up just fine. hope this tv lasts.

I haven't had to use this yet, thankfully. Bought this coverage with a brand new LG OLED TV. Seemed like a practical buy given the price of the tv.

Good service...always buy the geek squad protection plan

The guys that came were great. Friendly and helped me set up my TV

Love the Geek Squad!!-Always Professional and Friendly and very knowledgeable!!-They did an amazing job for me!!

I haven't used Geek Squad in awhile, YAYYYY! However I have in the past and was glad I made choice to have this service. They were always able to fix my problem. They offer good customer service. A solution may take from 15mins for an over the phone tutorial or a week if a part has to be ordered. Geek Squad, is the service to have..

Good value, reasonable cost, but could be made better with a "no use" small rebate. If you do not use the insurance at all. They rebate 25% of the cost in gift card value? This would add value and make the insurance even more attractive.

The best warrenty for a tv repair problems when you need it

I needed this use the warranty for my 65” Oled that had dead pixels. A tech came out and checked. The next day I received a store credit for the price paid for the tv.

Helped us get a new TV even though this isn’t what was supposed to happen. Sales rep misinformed us. Thank goodness!

Very dependable. Gives you a peace of mind for the coming years knowing your covered

Its a good thing to have in your back pocket sorta. Definitely if your devices are not working to standard order.

Great for when you need them. Luckily I have not needed them recently.