Customer Ratings & Reviews

Haven't had to use the ins., but the peace of mind is there. Really inexpensive for the 5 yr plan. Thanks Best Buy.

Well worth it considering most new TV’s only last 5-7 years tops. This way I am covered and can maybe save money in long run.

if there’s ever a problem within the five-year warranty if they can’t fix it or there is no part available they swap out the TV for a brand new one no problem the following year model you just have to pay for another five year warranty. Can’t say anything more better for Best Buy will still be a customer.

I have read several reviews from people complaining about best buy and best buy products and policies so i decided to add a review. I love best buy and i have been a member for many years and just llke this last buy. Its amazing i bought a 98 inch qled tv and had it delivered and installed on the wall. I got the best service and a breath taking television. Its better than the movie theaters.

To have extra protection on your product and the cost effectively of the extra warranty is very good

Makes purchasing a pricey item feel good knowing that if any should happen your gadget is protected and guaranteed checked, repaired or even replaced.

I worked for geek squad for 6 years. Believe me when I say a 5 year on an OLED is worth it. I’ve seen cases where no warranty was bought, and it’s sad. For any OLED tv it’s a must as only Best Buy offers this! Other line Square trade will not cover burn in, and will give you a hard time about everything to deny a claim. As a former Geeksquad employee we always put the client first and gave excellent service. Just note: for TVs this doesn’t cover personally neglect like breaking it. So keep it away from pets and children if worried. Otherwise all surges, burn ins, components are covered via replacement. Or give card to put towards a new purchase. On LCD with VA, IPS panel can’t say really as the biggest worry is a backlight out, and most CC will double your MFW if needed.

Repair man came out today to check out my TV not holding antenna channels. Great not to have to pay for the trip.

All i have to say is that everyone need to try the Geek Squad service to feel as goos as i do. My tv need some qork done and Geek Squad sent a professional to help me out. I had a computer to fix and they did. Also, all the store in NYC has great customer services in the Geek Squad Department and throughout the Best Buy store.

Haven’t had to use it, but always plan ahead. I have heard great things about the service of the geek squad.

Glad I got the protection from geek squad. Technicians are knowledgeable and I feel much more peace of mind that I have the protection for my device,

LOVE MY NEW TOSHIBA TV THE 5 YEAR WARRENTY WAS A GREAT DEAL

Yes, by all means I highly recommend that Geek Squad, be contracted as your service provider in your investment in purchasing your TV…

Thankfully hadn't had to use it as of yet but I have a toddler so it's only a matter of time and they're super helpful with questions

Geek service stepped up and handled my screen protector installation and there quilty of service is amazing .b

Geeks are amazing and should be supported forever and always! But thanks for having the unforeseen I don’t and fixing my thangs

5 years protection is a great thing to have if anything happens within 5 years i can have the tv fixed and that's great service

Just what I needed to make sure everything goes right a backup plan and it's five year plan is that backup plan..

I hope I never need it but I feel good knowing I do.

Great service. Had an extended warranty for my tv and had to use it. The process was easy to take care of the problem. They replaced my old tv and installed the new one . They took away the old tv, cleaned up after installing the new tv and were very professional . I would strongly recommend purchasing an extended warranty. I was very happy with the process and the prompt service.