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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1369 Showing 27,361-27,380 of 30,880 reviews
  • Rated 2 out of 5 stars

    Stray Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got nothing from them. Just that they will ignore you if you do not have a plan or something with them, rather will not give any help efforts.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tv is trash and the Best Buy is failing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the picture is nice enough, But i would like to give it a negative review because the tv bogs down and wont recognize the button being pushed on the remote, we have to unplug and replug it back in to get it working, The tv takes forever to go to an app to be able to watch anything. Sometimes it also looses connection to the wifi and cant do anything, and now as im talking to 800bestbuy to get a technician to come look at it under the 2 year protection plan i always buy with any tv or big purchase from Best Buy. They wont send anyone out because I have a 1 year manufacturers warrenty still in place until September 28. This TV IS TRASH and Best Buy changed the policy with the protection plans and now im stuck on hold the last 10 minutes waiting to do troubleshooting with someone ... UGH!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pay for it and never need it so they make free money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use them yet, but it's nice that they're available when/if needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provided worked well. Glad I purchased to protect my computers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will need this cover for your item as it comes into play when damages occur

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have not needed yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed Geek Services as of yet. So far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have use this once before. its was helpful and i got some good information

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just never know when you might need it. Used previously and they are amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel easier about making a big purchase knowing I can get this type of protection!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth the money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money to get assistance when you need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great option to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the service but it gives me a piece of mind knowing I have it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek squad protection plan made me feel protected and confident.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this in case the tv breaks we hope it doesn't

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good but sometimes I feel like I payed too mucho for the extra warranty....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Helped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my computer in to the geek squad and they completely repaired it. Good Job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use service as of yet. Policy sounds great if there is a problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son's college laptop. He has had zero virus problems!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad. I trust them to fix anything I may have wrong with my TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    price is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    price is ok and they do help good by phone to set up tv and others service.

    I would recommend this to a friend