Customer Ratings & Reviews

It’s always a good idea to purchase this added services when purchasing electronics. I was so grateful that I did purchase it. When my television went out it was replaced right WY.

I normally purchase warranties on all the products I buy, but never use them and the warranties then expire. My television had a screen issue, called geek squad, geek squad came to service my television, geek squad could not fix the problem, television was then exchanged using the warranty. Great warranty!

This is a new TV so we haven't had to call geek squad on it. But I bought a TV for another family member recently, and purchased the geek squad protection. It was well worth it they came out to their apartment and took care of the issue. It was a factory defect and Best Buy stood behind The geek squad coverage

Great tv for the price. Easy to hook up to wifi with quick response and awesome resolution while watching. Definitely recommend purchasing. Will not be disappointed!

The support when I came into the store was top notch. Incredible knowledgable and went above and beyond to answer my questions and concerns!

It is a nice basic 4k smart tv, but the operating system is just so different for me, and it doesnt get some streaming channels, 1 very important to me i ended up getting an Amazon fire stick. It only has 1 hdmi connection as well which is really a pain. Another thing i had to add onto this, an hdmi splitter which worked ok for 1 day. Oyy.

I like the Geek Squad . Great product that met my needs.

Hopefully I don’t have to use it but just in case I have it.

Produce works just as it should. No issues and customer service was exceptional. I will continue to use Best But gor all of my electronic needs

The picture is excellent and the sound is exceptional and the price was remarkable... I was a little leary because of the brand, surely surprised on the quality of picture in the game mode playing PS5 strongly recommend.

When I call Geek Squad and told them that the delivery man just came and dropped off the TV without helping me set it up, they told me not to worry that he would have them turn around to help me set it up, and that put my mind at ease that I made the right decision but getting this warranty.

Love his TV works great and great price and service plan

I've used Geek squad in the past and they gave me great customer experience with my Tv

I do not buy extended warrantees as a rule, but for the great price of the 5-Year Standard Geek Squad Protection you cannot go wrong.

The agents came out to my home to fix the speaker on my Samsung TV. The TV was bought new but the speaker was faulty. They fixed the issue and were out in about 20 minutes from my home.

I bought a 55"and a 65" SONY TVS.And then I also had them delivered and mounted.and then I got the warranty for both for 2yrs.I am 100%happy

I purchased this for a 70" television I bought from Best Buy. I will have 5 years of coverage. I have had several of these plans before but only had to use one on a Yuneec drone I got a couple of years ago. If they are as nice with my TV plan as they were with the drone I should have no problems.

This 2 year protection service lived up to its promise. I bought a floor model TV. Ten days later it had technical issues. The Geek Squad surpassed my expectations. I not only received store credit for the TV, they also credit the money that I spent on this protection plan.

I bought this TV December 31st, 2014. Still works fine. You get what you pay for and I think I got a good deal. You have to fiddle with the settings at first but once you find a configuration you like you're set. It comes with its own presets but I don't care for them. Not mind blowing but its a good picture. I watch 1080 movies and play Xbox 360 (720) and have no complaints. 5 stars if I could access Netflix through the TV. If you're on a budget like me you're getting your monies worth and then some.

Haven’t had to use it yet, but from everything they say that you get, I am very glad as a single older woman I have it.