Customer Ratings & Reviews

Directly asked question, “Is the support for computer help local?” I was told ‘yes’ as long as it is within hours of local store. This is NOT true and getting a local person from the US is a challenge. Do not appreciate getting bad information. I would not of purchased this coverage. Once I got local support, it was pleasant and helpful.

Purchased this because you never know just when you may need them!

A bit pricey, but would buy again for peace of mind. Used it once.

As usual, these people do a fantastic job and stand by their work.

the technician was very helpful and professional through the whole process

The Geek Squad is well worth the fee! They have always been very helpful.

Unfortunately I needed their help, but fortunately they solved my problem in one visit.

I took my laptop to be fixed and they were able to fix and good to go.

Was able to get my computer fixed quickly. I kept informed of the process.

Purchase a desktop and knowing it was for my son gift They installed the program in no time

Had my new 2 in 1 laptop set up by the Geek Squad they did a great job.

Great team very helpful Picked lap top on time always kept me informed

when are the good thing is that you're able to make an appointment when you have the service.

The Geek Squad customer service is always very helpful and prompt with their service.

Very good turn around time on repair. Could have been better explained what they did to pc.

With help I was able to find a DVD player to work with my Apple computer

Accidents happen and so do viruses. It is great to have extra support!

Professional and goes above and beyond to help. A must for electronics.

Geek squad was perfect in fixing my computer and adding virus procetion

i had a problem downloading photos and the support tech was fantastic!