Customer Ratings & Reviews

Having the Geek Squad support has been wonderful and given me peace of mind knowing that when a problem occurs, I have someone to help right away.

Everyone I have dealt with at Geek Squad have been great!! All have been very helpful, explaining different options and don't push you into things you don't need just to make a sale.

Fernando is the geek, that did the job. Told me what to expect. Did the job in less time then promised. Explained from the get go. Reviewed everything at the point of pickup. Great job.

They helped me with all my issues. It did take an extra day to fix my computer then they projected but it was understandable since i gave them a custom rig.

Purchased their protection plan for my mother who is returning to school and isn’t the most technologically sophisticated. The team is patient in working through her many questions.

An excellent choice to add Geek Squad service to your purchase very professional always helpful with excellent suggestions of things you might add to complement your purchase.

We purchased computer coverage with Geek Squad. Took 2 of our computers in for cleaning and maintenance. Was very pleased with the service they provided.

Just bought my first MacBook Pro laptop. It's so easy to use and the staff at Best Buy in Greece was extremely helpful in helping me choose which one to get.

The Geek Squad has assisted me several times with 2 students with new laptops. They have resolved every issue or question with lots of patience.

Best Buy has the best support with the Geek Squad and is the reason we will only buy cell phones and computers from them. Their prices are great as well!!

Ran to Best Buy and the Geeks with a mess another tech left us with. Geeks solved it. Helped by Kandi initially and she is a super employee. Very satisfied!

Quality and quick work though online/telephone communication could have been better. I thought the service was a bit expensive (but this is Hawaii, so probably normal for the area).

I have taken my computer in several time for various reason. I always get great service and short turn around time. Highly recommend this service

Repaired my computer on time as promised, and then explained the repairs and made sure I didn't have any other questions! Technician was easy to talk to.

I cannot rate their service high enough. They are absolutely wonderful. I have been using them since the late 1990"s and plan to continue forever.....

Had my laptop for two years then it decided to go out thankfully the geek squad offers extended coverage for up to 3 for two more years a no brainer right

Members of the Manassas Geek Squad are very very good at assisting you and solving your problems, as well as being very professional in their attitude.

With technology's ever-changing environment and the convenience of service either a click or call a way... My Geek Squad support has always been great!

Struggled for months with old keyboard/mouse and we couldn't correct issue of "floating" cursor. New Microsoft keyboard & mouse seemed to solve the problem

Had difficulty downloading the software. Geek squad took care of this and cleaned up some malware I picked up while attempting to install the software.