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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3307 reviews

Rating Filter

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 3,307 reviews
  • Rated 4 out of 5 stars

    Geek Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer developed a virus which I could not remove. The "Geek Support" removed the virus and saved the data on the hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came to Best Buy thinking I was going to wait around a long time but I was helped quick and got good deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good knowing you have support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great knowing that if you have any questions or concerns that the Geek Squad is there for support 24/7

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fix my computer on the spot and clean up my spam. I had gotten spammed, they saw and fixed it to my liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For anyone who’s not completely tech-Savvy with all the latest devices, Gerk Swuaf is a lifesaver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on previous computers and various problems I would not even consider not buying this support package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time you purchase an electronic device you must consider this option and utilize the services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad has been of tremendous help a coupk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have solved my proble at the store and over the Philadelphia be. I am very happy with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use them for our laptop but have used them in the past definitely appreciate what they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is very helpful. They are informative and will explain each issue and how they resolved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad employee was very helpful and took the time to explain all aspects of this protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the laptop and Adobe photo software and it works great with the SSD hard drive I had installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One line Support the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remoted in to my system and spent as much time and walked me through my issues and questions. MARY Rocks !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that when I need the Geek Squad, they are there! 24/7! Thank you for helping me out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great folks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank god some one knows how to fix my computer problems!! basically if they cant fix it its not broke !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 24/7 support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the geek squad 24/7 support..its nice to know that I can call whenever my pc is having issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great in the store. I have not had to call on them yet. But I feel good that they are there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a recent purchase. So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This all in one computer is a recent purchase and I am still learning all about it. So far I am satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The manager was outstanding with resolving a misunderstanding of what was promised by the sales clerk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great job as expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not type password to get into my computer.The Geeks got me up and running again in a short time.

    I would recommend this to a friend