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Customer reviews

Rating 4.6 out of 5 stars with 3307 reviews

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93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 3,307 reviews
  • Rated 5 out of 5 stars

    Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The manager was outstanding with resolving a misunderstanding of what was promised by the sales clerk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 24/7 support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the geek squad 24/7 support..its nice to know that I can call whenever my pc is having issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my sick laptop into see the geeks. They fixed it quickly and were so pleasant and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only used data transfer so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job in transferring my data from my old system to my new all in one. Not used any other services yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for a non tech person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad took care of me very quickly and had my laptop back to me before the quoted pick up date!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great. Everything was fixed to Perfection. Yes I would recommend friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I ever made at Best Buy!! The Service and Knowledge by the Geek Squad is outstanding!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good geeks squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services, very courteous and knowledgeable. I’ve been with them for years and no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team at this Best Buy were very attentive and helpful. I am grateful to have purchased this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A much needed update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have needed a new computer for a long time as I was using the old "7" which was no longer supported.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for my mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was perfect for my mom. She’s not really techy and all she needed was a computer with internet and Microsoft office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad® - 24/7 Support - 1 Year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great choice when my sons computer needed repairs they definitely are on the top of the.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The help has been good but not great. They have been very helpful on simple problems but the larger challenges not so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very helpfull and quick to fix my computer. And received it back on a timely matter! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tech help EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what the problem, or the question, the Geek Squad has solved it, answered it, and fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geek squad for many issues and questions, and they are always helpful and courteous

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Able to explain in simple language

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patiently gave me the information that I needed & took time to spell it out. So much better than trying to get the info online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bonus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was wonderful with helping set up our computer. Would recommend purchasing the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    security installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Best But geek squad install Web Root when we purchased protection plan. This is a great piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best. I've been there numerous times and feel like a DA because it's all so easy for them

    I would recommend this to a friend