Customer Ratings & Reviews

My experience was quite pleasant. The Geek Squad employees are very, very helpful, Busy but helpful.

The geek squad was very friendly and helpful and did a very good job on getting my laptop back on track

I am not technical, so I really appreciate the help I get from Geek Squad.

Enjoying the comfort of know if I have a problem the Geek Squad is just a phone call or connection away!

Geek Squad was very helpfull and quick to fix my computer. And received it back on a timely matter! Thanks

Patiently gave me the information that I needed & took time to spell it out. So much better than trying to get the info online.

These guys were amazing. Helpful, made great suggestions, answered my questions in a way I understood.

Had Best But geek squad install Web Root when we purchased protection plan. This is a great piece of mind.

Used the Geek Squad service to do service on my computer: quick service, great job; running like a top

The geek squad repaired my computer in a timely fashion and spent time reviewing all the issues I had.

This young man was very knowledgeable about what he was doing and even made it easy for me to understand.

I never had a problem these guys couldn't fix. I would say I am glad I purchased the extra protection.

My computer crashed and Best Buy was able to make it run again. I lost everything but that was my choice.

I have purchased the Geek Squad support for years and have always had great experiences with the service.

The geek squad is always attentive to the issues that need to be resolved. I like their professionalism.

Geek squad needs more than one service computer to handle customers, had to wait while the only service computer was being used.

My computer issues we're quickly diagnosed and repaired. Repair was completed earlier than scheduled.

I got the 1 year coverage to ensure that I did not have a major meltdown of my computer. For the money it is good piece of mind

I have used geek services and as always they very knowledgeable and helpful in getting the problem fixed.

Service is high quality.Knoqlwdge of staff is impressive. Cuklture of the Store is welcoming and friendly