Customer Ratings & Reviews

The gentleman that helped us out with computer set up was helpful, knowledgeable and very personable.

This is a excellent service. My mind is at easy and I recommend anyone to purchase this service.

Motherboard went out in laptop, took it in and fixed it no questions asked. Great peace of mind.

I have found the Geek Squad on-line be very helpful as the closest Best Buy is 90 miles from me.

Very satisfied with the service Geek Squad did on (2) of my Apple computers. And, I say this strong.

The person assisting us was very polite, knowledgeable, and thorough. His patience was appreciated.

I have used this service twice. They help me correct the problem with no trouble and in short time.

The repair of my computer was perfect. I was so surprised how fast they were able to repair it!

They were very helpful when the battery on my computer died and made sure to explain my options.

Help has been good; but the best would be to NOT have to use it. At 85 years old, I'm not a geek myself, so it has helped.

The skill level of people coming out to the home is so much higher then in-store support, that I am reluctant to bring any piece of equipment into the store for fear that it will require a follow up service call to my home to fully correct/complete the required service requested. This was last experience...not a pleasant one, and it increased the lemgh of time to truly resolve the problem.

They tried to help with our old computer. Discussed options and chose new computer with service

I have always had great service at Best Buy, and products I have bought have been top of the line.

So far I haven't had any problems, but I'm glad to know that I have support if and when I need it.

Third year of having Geek Squad insurance. Couldn't nor wouldn't live without their great service!

I got this for my new computer as it has worked well in the past .So I am going to keep useing it .

they updated mine and my brothers computers / cleaned them and put new anti virus on thank u

The Geek Squad did a nice job setting up my son's laptop and its nice to know they are there for him

Had a little trouble getting some software on the computer delaying me being able to get it in hand but has been great

Awesome service! Have gotten top instructions and excellent advice anytime I have called.