Customer Ratings & Reviews

This is a great program. Every time I have had a issue they were either able to fix it or give me my money back for another item!

Hopefully, I’ll never need this but the plan is diverse in its protections, especially for laptops that will be moved around a lot.

It’s a good simple computer for someone who wants a first computer. I’d recommend this computer for high schoolers who need a computer.

Warranty works great, but disappointed when the cracked laptop screen could not be replaced and we received a store credit, which would have been fine, except to replace the laptop with the same spec was now $400 more for the laptop and more expensive to repurchase the coverage.

Worth it for peace of mind on your more expensive items. I submitted a claim for a device nearly reaching its protection end date and Geek Squad took care of me quickly and to my complete satisfaction.

They fixed my laptop made it easy and simple so glad u bought thus protection. I was skeptical but it was wroth every penny

My sister who can be very accident prone has to have this with any expensive item she buys. If it can be broken she usually finds a way to do so. She has had to have a laptop replaced before because she dropped it and they replaced it no problem. It is very much worth the cost.

Just incase something happens. I got coverage to help me out

Súper good device, used to play and do work on my College!!

We purchased the protection plan for my grandson's tablet. Thank God we did. Within two months, he dropped it and damaged the device. The Geek Squad was able to repair it and get it back to us within a reasonable time span.

Good protection plan, always keep and be worry free,

Love having the geek squad! Everything I open from Best Buy, is covered by geek squad, they go above & beyond to help in any situation that may arise.

I haven't used this and hopefully I won't have to, but when you're spending the much on a laptop, and travel with it to use other places, it wouldn't hurt to throw a little extra money at a protection plan. It covers pretty much everything for your laptop. Recommended.

I usually don't buy extended warranty coverage but I bought this computer for in person table top RPG's. Given the odds of a soda being spilled during the course of the game, I expect to cash in on this 2-3 times

After about 6 months I experienced issues with my lap top pc so I brought it in to the Geek Squad. They were able to repair the system free of charge. The repair time was not bad at all.

A must have for your computer. I got an almost 3 year old computer fixed like new

I have never had to use the Geek Squad for any of my purchases from Best Buy but I feel better safe than sorry, if something does happen to go wrong I know I have the best in the business to help with any issues if need be.

A very wise choice. As a student accidents do happen and you need to have a plan that takes care of out-of-pocket costs. Protection plans have helped me in the past when I had to replace my battery.

Just purchased a new PC and decided to get the extra coverage. My last Dell broke one day after the Dell warranty and Dell would not help me fix it without expensive fees. I would never go without coverage again.

I purchased for a laptop I ended up returning. Wished I purchased it on my other laptop that I dropped, that is less than 6 months old (bye bye $1k). Never used the service but Peace of mind does have a price apparently.