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Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 12,030 reviews
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have the peace of mind, hope I do not have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always count them in. Great service. I get them on all my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mostly recommended for $$$ laptops and such

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend on computer products. It saved me an $800 MB and about 3 hours of trouble shooting. (wouldn't charge)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can count on them to come fix anything I have a problem with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Friendly and Always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've called them on a number of occasions to help with my desktop as well as my laptop. They are always so helpful and it's is great that you can get the help without having to take your hardware into the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the 3 year warranty plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 3 years of protection on my computer in case of accidents and have been please the with the accommodations for my devices by geek squad. They have always been most helpful and provide great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    D Harris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle no struggle no debate I took my bose nc 700 ear phones back and they were replaced in no time great communication timely never expected a warranty to work so well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to know I have back up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I recently purchased my laptop from Best Buy, I knew that I needed to have the proper support down the road. That security is important to my work, so having the Geek Squad behind me gives me that assurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems with the laptop. At least I have Greeks squad just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone in to see the Geek Squad probably over 10 times just because technology hates me. Every time they have been so helpful! Even if they aren't able to fix it, they laid out all my options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely wanted three year protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the three year insurance plan because of my travels and bringing my laptop i didn't want to worry about accidents so hopefully it will be easier having it with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get Geek Squad Protection. Have had issues and they aways have rectified any issues that have come about!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love I take my item to geek squad and they can help me trouble shoot the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blessed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this accidental coverage for any electronical items it covers just about everything The Geek Squad is amazing they can help you pair devices with any issues you may ever have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Geek squad service when I bought a laptop for my granddaughter. It was well worth it when I had to take it in. They fixed it with no charge. I would reccomend getting it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had the need to use the warranty with my computer but it is advisable to always have one for any problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt very comfortable purchasing the 2 year accidental Geek Squad Protection simply because I'm a senior. I wanted assistance that I could depend on. I felt it was a reasonable price for product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy has the best customer service in the industry when it comes to replacement. Everything I buy, except movies, I get the extended plan. I've had to use it a few times with no Questions asked. MONEY WELL SPENT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How many times has something happened accidentally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this "just in case something happens" we know we can count on Best Buy to handle any problem that happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased Geek Squad Protection for the products I buy. No hassle when you run into a problem. I buy all my electronics from BestBuy because of the service I have received in the past

    I would recommend this to a friend