Customer Ratings & Reviews

TOTALLY worth it!!!!! Just when you think you wont need it, life happens and it is totally worth having that backup!

Thank for the outstanding customer service best buy employees are always friendly and also helpful and knowledgeable

So far I haven't needed to utilize the service but I'll go on previous experience in rating them

Very reliable service and a great affordable price . Will definitely use this service again

Would recommend... everything is expensive to fix. And yes things always go wrong. Used on my past laptop and if need be will use on this one

I love having that piece of mine, that no matter what I can have. The geek squad on my side.

This is a great service but it’s hard to get appointment and sometimes they be rude I hate calling because I get people they don’t speak English and they treat you like crap

Bought this coverage for my last computer. Gave the computer to my son and forgot about the coverage. Brought it in for repair, still under coverage, so we paid $0 for repair. You bet I bought the coverage again for my new computer. Best $$$ spent.

Great laptop! Does exactly what I need in a much cheaper option Chromebook vs laptop

Salesperson and Geek Squad personnel thoroughly explained the the benefits of the extended warranty. Appreciated the time they took to answer our questions.

Haven't needed to use it yet but I'm really glad it's there. I feel better knowing my new equipment is covered!!!

We haven’t had to use it, but it’s great to know that we will have additional warranty should something happen to our laptop.

Must have for teenagers with laptops. We had one major breakage that would have been a death sentence for the computer. It was repaired for nothing! The only downside was it took 4 weeks to get it back.

I decided to go ahead and purchase this for safety reasons. Didn’t know if I should with the cheap laptop. I hope it came or will come handy one day... may have to get longer plan later ??!!??

OK this product was brought in. It was checked by Geek Squad. It was fixed .this product was fixed and it works like new.

Geek Squad warrenty offer an extra coverage for any demage caused my work to stop and feed relax after having this.

Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.

Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.

Great laptop i use it everyday i love it i use it for school

I actually had to use my coverage on my old laptop and they couldn’t fix it. They gave me full credit for the laptop which covered a brand newer and better version of the one I have. Very happy