Customer Ratings & Reviews

Thankfully I haven't had to use this coverage, but I feel very secure in having it. I'm thankful Best Buy offers this level of security with their products.

I've used this protection plan on multiple occasions and been happy every time. From general tuneup/cleanup of older laptops to being able to switch out a new one because it didnt power up correctly. This plan is worth the money.

Geek Squad is always there to answer any questions you have and can get you back up and running.

Haven't had to use them yet but glad to know if i need them they are available.

great service excelent service answered and helped with all my needs

excelent service amd the best way to keep your mind in peace knowing that your product can be fix

Takes care of want needs to be done or fixed great service

Tho I haven't had to use the Geek squad to come out for any laptop issues they have been out to install it as well as my television. They do a great job, are patient with questions and never have any problems after they leave.

Worth it. You never know what can happen. Also, support means that I can always have someone to talk to if things start going sideways.

Having this is just security knowing if I need it it there, thankfully our products have been amazing and we haven’t had any issues. Best Buy is my go to

Good understanding of. Product and evaluation of system

Geek squad service protection is so worth the money. My laptop could not be repaired so my laptop purchase price was fully refunded.

HAVE NOT NEEDED IT. BUT I WILL PROBALLY INTHE FUTURE!!!!! I AM HARD ON MY ELECTRONICS!!!!!!

I've never had an issue with the service. I've purchased this for each device the I buy at Best Buy.

The insurance price is reasonable, for extra peace of mind.

I really like having the Geek Squad Service as a back up in case of issues . They have always been really nice, knowledgeable & fix the issue.

Awesome find for college work and play. This tech find provides a great experience.

Use Geek Squad for computer problems from help setting up a new computer to problems with current laptops, Always helpful & friendly service. Easy to make appointments on their website or drop off at the nearest Best Buy store.

Waited for 40 mins to be assisted but they just ask for it to be returned

Great laptop, easy to set up, actually quite surprised at how quite it was. Nice little extras, like the fingerprint id. Would recommend this laptop, great price for mid range laptop!