Customer Ratings & Reviews

The agents have all been patient with us. They explain things so we can understand considering we are not tech savvy!

very professional all of the geek squad team pus they are always on time.

Buy something nice, you need to protect it. A bit expensive, but can be worth it with a disaster, like a dropped laptop

Geek Squad Protection is one of the best protection plans I have every purchased. I have used my plan a few times over the last few years and have saved myself hundreds of dollars.

So far no help has needed since i purchase it. Everyone has enjoyed the product since i bought it!

The Geek Squad agent offered this product to us based on the service history with our last PC. It will provide us with security of knowing our new PC will be protected.

They are very educated on computer and program!! Feel vey safe with my purchase having them on board to help with my tech!!

The Geek Squad are my heroes! This was the best purchase I ever made. I know nothing about technology and they have come to my rescue more than once. I highly recommend their service!

We purchased a new laptop and it died on almost one year from the date of purchase. The protection plan paid for repairs which would have cost as much as a new laptop.

any priced priced item I buy from Best Buy now I always get the extended warranty because they'll replace it for free

I always get this protection for my electronics. I have used it as my husband is not always good with using or taking care of a computer. The Geek Squad are so helpful and accidents do happen but you will always have peace of mind!

i bought this laptop for my granddaughter for college, she loves it. said it works smoothly helps in her classwork, she takes it with her all the time, grate for studies, thanks me all the time

Always need to have extended support for your new technology purchases and this one is a good one to have.

We have not had to use this yet for this laptop. Over the last several years We had the protection on a different laptop that had a bad water spill. It was fixed very quickly and worked as good as new.very happy with the service.

Purchased this accidental subscription August 2020. This subscription is the best that I have experienced for accident protection college course work and gaming products.

I have used this three times and let me just tell you. They help with everything! And always answered all my questions and were soooo nice and pleasant. Love them

Geek squad provides one of the best in class customer service, they are very quick and resolve your problem quick!

Geek squad is the reason why I buy all my electronics through Best Buy. Great customer, experienced team and always eager to help you solve any problems. Their warranty is just the best!!

Excellent service all the time! Save time by scheduling an appointment. Warranty eliminated my stress for repairs!

I use Dell computers exclusively. One of their products, an Alienware desktop, could not be repaired by the Squad. It also couldn't be repaired by Dell without costing an arm and a leg, so I simply bought a new one. Otherwise, the Squad is extremely helpful and they can repair almost anything.