Customer Ratings & Reviews

I haven't had to use the geek squad protection plan yet but from what was described, if they actually cover everything they claim to, its an amazing value! If you have the money, I'd recommend investing in this plan.

reading the protection I will be getting, it eases my mind to know I am covered for repairs. Peace of mind it important to me.

Came in handy. I really didn't think that we would need the protection. During a move the computer was damaged. Thanks to the Geek squad.

I guess it was ok I never had to used the service. But, it was there in case I needed it.

Love the help that I get from the Geek Squad! They are always so helpful and friendly. They don't make you feel like you don't know anything, even when you don't!!

The people who came to my apartment were very respectful and courteous. They did a great job with the installation and cleaned up any debris. I would highly recommend them.

I love how easy it is to manage. But i wish i could download more apps

it has a 8gb ram soddered on which really sucks. That is the main and only bad thing I can see if the one I received. Which they didn't sodered the rams on. That way you can get higher dual channel rams

I bought it when the product was on sale so it wasn’t breaking the bank for me. Good service and sense of relief

Geek Squad! They know what they are doing and no disappointment it's a win-win, if item(s) can not be fixed with a protection like this you get a replacement!

Geek Squad crew is knowledgeable and reliable. I trust them with all of my electronics.

We always purchase the 3yr Geek Squad protection plan when we purchase a laptop from Best Buy. It has paid for itself a number of times when we had the lcd screen go bad.

Amazing quality of computer and all capabilities! I would recommend this anyone buying a computer!

GeekSquad protection is always better to have have peace of mind when we buy expensive tech gadgets. I have all my tech gadgets covered with this protection.

Very Sleek, and compact, yet the screen seems huge. The built in camera is excellent,a s well as the sound. The picture is super clear, and has great detail. Best computer I have owned!

Great service. Whenever i had an issue i go to them & problem solved. Very knowledgeable

We haven’t had to use it yet but I appreciate the sales associate’s thoroughness of explaining the benefits of each tier to help us choose a plan that caters best to our specific needs.

They have been very great my laptop got broken and when it was checked out it was found that it needed to be replaced. I was able to get it replaced with warranty with no problem at ALL!!!

Best friendly people to have helping you fast to help and answer questions you have

They are amazing at what they do!!! Very polite and helpful make it easy for you to understand