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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 12,030 reviews
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it with the product but have had it in the past and it is well worth the money. Hope I never need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crucial protection for a solid investment. Like car insurance but practical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has your back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good in case you need help. I didn't need the support so far but I am relaxed. Just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for school kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my high school kids needing laptops you must have some protection knowing how kids are with electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend geek squad to anyone and everyone, the squad sets the standard in service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and reliable when you need it. Defiently needed for your electronic that cost more than 200$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have. Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had two different episodes with my laptop computers where they needed to be replaced, and each time there were no questions asked and the Best Buy people took great care of me, replacing them with new laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect your items !! Life happens and unexpected things are always thrown our way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to use for school and other daily products

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Respect yourself protect yourself! Must buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually had an accident within 30 days of my purchase. Geeksquad stepped up and showed out! Hassle free repair with a short turn around. This service is totally awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lgar919

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope that I never need it, but knowing that I am protected against drops and spills gives me piece of mind. Accidents happen sometimes and at least I am protected 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For now until forever I will purchase Best Buy’s replacement plan. I swear by it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it for a second time. If you want it done right the first time call them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Geek Squad is GREAT! I usually get some type of protection plan through them when I purchase a new item. Things are not built like they use to be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe than sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learned the hard way when a one year laptop got black screen of death so on this purchase I took out the plan. Hope to not need it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t pass it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad will be your best friend when an accident happens to your purchase. Haven’t needed it myself but am glad I have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Geek Squad protection purchase, and it's more practical than purchasing similar plans through the manufacturers by far. My family has bought Geek Squad protection for their laptops for years and swear by it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have protection for years here and had no issues at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad. Very good to get help from. It has always work for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we got the services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have the extra coverage. Geek squad can be expensive if utilizing services without the insurance.

    I would recommend this to a friend