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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 12,030 reviews
  • Rated 5 out of 5 stars

    Geeksquad good, online factory not so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my Chromebook and showed me how to do it if it should happen again. Doesn't get any better than that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have with these devices. Never buy a device without it. It’s best to have it and not use it then not to have it. Get it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for a friend. She needed a new laptop and protection and geek squad is the best out there in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't regret this purchase although I haven't had to use it yet it is worth to have just incase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Josh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for a great price without unnecessary risk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warrenty is better than none ..in my way of work so at least its covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with any insurance deal, hopefully we will never have to exercise the policy, but is available if we do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has Saved Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Geek Squad Protection before and have used it. It has saved me from high cost repairs and replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always goo to have. I hope to never use it. My previous computer was on a first name basis with geek squad. Lets hope my new computer does not need them, but it is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked about the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is super helpful and informative they knew the answers to all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a peace of mind knowing that Best Buy stands behind the products I purchase there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gain my trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents at Geek Squad are very helpful, with my answers, that was the reason to buy my protection plan, I trust them with my purchase, and I'm happy with my decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have to use service yet. And they hadn't called me yet to see if I needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every time I needed them, they solved my problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had gotten them for more than 3 years. My next computer I will indeed. You can't go wrong with a Geek Squad team on your side. And I work in IT and I still need them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helps me rest easy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to have that reassurance that even if something goes wrong, youll get your money back. only draw back is it wont make up for any money that you saved on an ongoing deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t even know how I’m supposed to review this because I’ve never had to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is one of the best purchases I have made at Best Buy. The Squad is always there when you need them - either in store or by phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE their warranty services! Super convenient and cover pretty much everything anyone could ever worry about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty wether

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was sure to sell us on the advantage of havinf the extra protect warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got this protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this protection and good thing since coffee was spilled on it and quit working. Replaced it with another laptop but I did pick a different brand due to availability at the time.

    I would recommend this to a friend