Customer Ratings & Reviews

I have used the services Geek Squad has to offer on several occasions. No matter what predicament I find myself and my computer in, they have always successfully helped me out. I am so grateful for our geeks.

Bought a new laptop recently and wanted additional support in case of accidents. Haven't had a reason to use the service yet, but it's good to know I have it just in case.

my computer unfortunately had some fan issues but i took it to geek sqaud and got it fixed took a while but job well done

I couldn't believe my luck!! How helpful and amazing customer service. Had such a great experience and they fixed my laptop that I recommended them to all my friends and family.

This service is absolutely worth the money. The techs are polite and professional. They resolved my issues with my laptops. I highly recommend this service!

Geek squad has always been wonderful and I honestly buy them on just about all my electronics nowadays

This plan covers the accidents that happen when we least expect them to. Screen breaks, covered. Spill your coffee on keyboard, covered. Peace of mind for your technology.

They fixed my broken laptop without any service fee or any sort of charge since I had the warranty!

Geek Squad- this service offered by Best Buy to their customers is worth it. When accidents happen a great teammate helps to fix the problem.

I had an issue with my cloud drive shortly after I purchased my new laptop and the smart, courteous, and nice staff at Geek Squad. I have peace of mind that I purchased this service.

The geek squad protection is the reason I buy ALL my electronics from Best Buy! Worry free I bought my older 2 grandkids laptops for Christmas but I don't have to worry even if they drop them they are protected!!

Excellent product and service. Would highly recommend.

As always I won’t Purchase an item without the warranty service! Never fails. The team replaced my laptop after finding that it count be repaired.

no reason not to get this if you are buying a laptop, accidents happen. good service and chances are you have a local best buy, better than an online service that you might have to send your computer out

It is a great protection,it covers most of the normal accident that could occur yo someone

I bought this plan with a new laptop purchased for work. I have not filed any claim on the plan and hopefully never have to do that. Bit it’s a peace of mind knowing I’m covered.

If you have a kid? It's worth it! Reassurance that there is some protection.

Always answered promptly and effectively with any concerns when I was building my pc

Good, but expensive to use only once. I don't use it like most people may use it; but I had to take my laptop in for repair and the protection was less then the repair itself, but if I'm using it only once - it wasn't worth it.

Geeksquad is a great service. Would recommend to add protection to all your devices