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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 12,030 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did great job and explained everything n helped me to get the insurance needed He was so helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad transferred my data to my laptop and installed the necessary software I purchased in a very short time. They are very patient and clear in answering my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal, it can really save you in the long run if you are particularly uncareful at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty for protecting equipment. Would purchase everytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty for protecting equipment. Would purchase everytime.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went middle of the road on this rating because I haven’t used geek squad and I’m sure by the time I have a problem my year will be up anyways.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance worth each penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I realize in Vegas you never buy insurance while playing blackjack. Purchasing the head to toes insurance on an electronic device is VERY smart!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome protection. i got a 2 year so hopefully that works for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had good results from Geek squad reworking a new but very poorly operating Lenovo Yoga 920 Laptop with hardware problems and later several software issues with the same PC. Always make an appointment before going to the Store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing team. Saved me so much on my laptop. They are super professional and will make magic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    affordable laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and great laptop. Long battery hold. light and sleek and have everything you need :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell touch tablet/laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop tablet. Only thing I don't like is the battery doesn't last very long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopeful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use, but am confident that if needed, it will have been worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD...THE BEST SERVICE @BestBUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the Samsung Notebook... very Easy to use AND CONNECTED AUTO TO MY WIRELESS PRINTER! THANK YOU GEEK SQUAD FOR TRANS MY APPS N GETTING THIS ALL TOGETHER!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with the package deal. When you buy a computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a much needed add on for protection for piece of mind. The price was decent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a need to use this protection, and don't expect that I will,but comforting to know that its there if I need too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These protection plans are always a good deal. Best part Is Best Buy doesnt hassle you when something goes wrong and they need to replace It or fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really a best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saved me when my daughter broke her computer screen. It takes all the worry out of her taking her computer to school. And, if I have something that goes wrong with mine, I don't worry about taking it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solve thw problem with my pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek squad team. They are experts and helped me solve the problem with my pc

    I would recommend this to a friend