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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 12,030 reviews
  • Rated 5 out of 5 stars

    Installation Was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing I can call, and get results over the phone, or in home service without the hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is a life saver, I highly recommend it to everyone and use it on all of my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty is well worth the purchase. Saved me the entire cost of a dropped computer. Good for piece of mind if you can afford the small additional amount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed my laptop. Replaced the broken screen. God Bless the Geek Squad. They are truly the best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always on top of thing and do there best to get things done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have teenagers, or accident prone, this is a MUST HAVE!! They have always done good work! Cheaper than replacing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very professional and courteous. They work fast and are punctual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad are an efficient and highly knowledgeable team in their work. I love how they easily helped me set up my computer. Kudos guys !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ......................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 3 year Geek Squad Protection for repair or replacement if anything happens to my new computer. So far I have not had to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1yr Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 1yr Protection in case if anything happened to my com, but so far all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's better to have protection than need it. I will always have protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely pleased with the laptop and Geek squad protection. Great price and great quality product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I have not had to use the Geek Squad Services yet as I have only had this laptop for 2 months, I am very glad I have this protection service available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very necessary, I purchase Geek Squad protection on all of my electronics when possible.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Used twice for manufacturer issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use the 1 yr protection twice in the first couple months of buying the Lenovo laptop. Damage was documented as “dropped” but it was not. I was sitting in the room as the laptop was closed after use and cracked. Now the 1 yr protection is exceeded, even if the same issue occurs rather than charge the manufacturer for a defective item. Technicians were always polite. Service messages were timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a new laptop after bringing back my broken one. Best deal ever!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but I appreciate the thoroughness of the sales associate in explaining each tier’s benefits to help us cater our purchase to our specific needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy i purchased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad inpirchased to protect computer. Useful for anything that may happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been using the Geek squad a few years now. It's a great team, they've fixed any issues & made recommendations on our purchases. I strongly suggest when purchasing products to sign up with the Geek Squad

    I would recommend this to a friend