Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 12032 reviews
(12,032 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I normally don't buy warranties, but with the added peace of mind for accidental damage protection I can now enjoy my laptop anywhere. I would suggest this for anyone who plans to travel with their laptop.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Glad to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I have this service. I had it on the last computer and had to use it due to the screen cracking. I had no issues bringing it in and getting the needed service.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is really useful just Incase anything happens to it I recommend it
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They gave me a new laptop on my word alone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new laptop was crashing alot and they told me it was a lemon and they didn't doubt me or even check out my laptop. They just gave me a new one. It took a few minutes.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good quality products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you want a great product always buy from Best buy
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Winner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Greek Squad is superb in service. I recommend purchasing at least a 1 yr warranty.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The Best Reason to buy from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Reason to buy from Best Buy. I never buy electronics without it. Easy, no hassle fix/replace. Especially great when you have children.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The Best Reason to buy from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Reason to buy from Best Buy. I never buy electronics without it. Easy, no hassle fix/replace. Especially great when you have children.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop Geek Squad Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had to utilize on this product but have had to use the Geek Squad with other products in the past, which proved to be very valuable to me as a consumer.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful and very detailed work. Friendly service and helpful answers to my questions
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Poor laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good I wish i would be able to return the laptop with this issuance
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good to have.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Hopefully I won’t need it but I’m glad it’s there if need be.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad accident program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get insurance with my items from Best Buy. Has always paid off and then worth it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get insurance with my items from Best Buy. Has always paid off and then worth it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
The peace of mind is worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got protection for my most recent laptop. Hoping to never need to use it, but if I do Geek Squad is usually pretty solid. I would recommend getting at least the one year protection for anything over $250.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Wonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad has come a long way. They are so awesome! i have used the in store service as well as email and phone communications. Knowledgeable , ready to help and fix whatever needs to be fixed or changed.
I would recommend this to a friendRated 5 out of 5 stars
Bought this for my work laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My work paid for my laptop, but they don’t cover repairs. I figured I should get this accidental protection since geek squad always does a good job covering my electronics.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had Geek Squad Protection with all of the devices I have bought from Best Buy. I have an issue walk right in with the device and the Geek Squad handles it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have yet to make use of the service (thankfully); but knwoing I have support and knowing that they are usually competent (from previous experience) is simply excellent.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
solid plan that they stick by
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.care free protection!!!! i will always buy best buy protection plans. It is very useful and worry free to have my stuff on vacation and other travel
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend

