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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 12,030 reviews
  • Rated 5 out of 5 stars

    Evesdropper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Idea. Affordable System protection plan! Add photo not functioning. Include review/report of incidents. Targeted customer/consumer - engineer. Spec

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    NobleAj

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best will not go anywhere else. All on piont with price and knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service and well worth the money. It sure gives peace of mind knowing you have the Geek Squad behind you and your equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found that the geek squad customer service is impeccable they are swift, informative, intelligent ( they know a lot about the product and that is helpful to the customer)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    when the gadget is for a kid, yes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a computer laptop trying to think ahead of the pandemic and the school year, and decided to protect it against the kids. Have not used it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very hapoy with this wareanty protection, I have only had the best experiences with Geek Squad and I know they stand behind their warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough at what they do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just book an appointment or call geek squad and they will definitely take care of your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have incase something happens before I end school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go ahead and eat lunch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must especially with the COVID home schooling. The days of telling kids they can't eat or drink while on the computer is over thanks to home school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year Geek Squad protection plan is a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for the new Dell and exactly what I needed. Been a year and haven't needed it yet, but grateful for just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never NOT buy the protection plan....trust me it is SO WORTH IT! My Microsoft Notebook started having issues and the protection plan took care of it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extended warranty for peace of mind to cover my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    freaky fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! They fixed my chromebook quickly when i had broken my screen they were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Buy This

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. I never buy an electronics item without this service, I have used it a couple times and ot has been prompt and corrected my issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty Money Can Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally would get the warranty for every electronic device I buy from them. So that I can have peace of mind knowing that whatever product I buy it's well protected!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Used it one time. glad I had it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wierd experience after use, I was contacted because of some sort ofmix=up. Not sure what happened in that case. Otherwise, the turnaround time could be shorter regarding replacement. It interferred with university courses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service to have on all electronics or computers. It has save me alot of money with this service and even replacing some items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection plans incase anything happens If you ever need to use it Bestbuy always honors there protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service always in hand and call very useful if your rough with your gadgets

    I would recommend this to a friend