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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 12,030 reviews
  • Rated 5 out of 5 stars

    Careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy. But will have to see once I need to use this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guarantee is good for the value compared to other stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust me and GET THIS SERVICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this service is AN ABSOLUTE MUST IF YOU BUY A LAPTOP. Excellent service and quick to help. Will offer a plethora of choices if you have a damaged laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad YEAH! Be Smart!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying my new laptop I felt it is worth the price of the 3 year Accidental Geek Squad Protection Plan. Things always go wrong with electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help when you need them. This is what millennals are good for! That all there good for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECT YOUR PRIZE POSSESSIONS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PROTECTION AND WORTH THE INVESTMENT. I WOULD DEFINITELY BUY AGAIN FOR MY NEXT PURCHASE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always has my back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy a computer with out the protection of the squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gotta get this if you are spending big money on a laptop. will fix or replace if you break your laptop with a no questions asked policy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection, so i don't have to worry about issues with my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems with help from geek squad so far amazing work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, they help you in all they can. Waiting period may be long depending on the service required but they offer excellent service and options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek squad protection is awesome I just take my laptop in and they fix it it’s priceless and great to have if you don’t know much about computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love all Best Buy plans, they are effective and they always provide great service to us as customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend always buying the Geek Squad protection just in case. The manufacturer warranty only covers defects and this protection covers everything unless I take it for a swim. It is well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sevice was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter broke screen on her laptop while at college. Brought it in for repair and it was returned in brand new condition.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this story with us! We're so glad that everything went well and hope the laptop's working great. If you have any questions or concerns, please let us know!

  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use the geek squad because the computer has not had any problems. But the knowledge that it is there if we need it is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t have to use because computer is still great but you never now when you a great coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this when I get an item here. I never regret. They are always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks for the Win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with the geeks. Knowlegable and helpful for us "non-tech" types

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just incase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this just in case of an emergency or something happened to my computer than I am covered luckily I have not had to use it and I hope it stays that way.

    I would recommend this to a friend