Customer Ratings & Reviews

I have not had the opportunity to use this item, but I have used the Geek Squad in the past and have always found it to be a good purchase.

Never thought that this would be worth the money until water got into my laptop and could not be fixed. This protection plan was worth the expense.

If it's something you don't expect to replace within 2 years, e.g. computer, I would say it's worth it. Gives you the comfort of mind.

Excellent service especially if it is a laptop and a teenager uses it

The option to have your gadget looked at incase of any unfortunate accidents is very much handy. The price though can be decreased as it seems a bit expensive and also the collaboration of geek squad with different companies to provide an extra year of warranty apart from the manufacturers warranty would be greatly appreciated. For example, i bought an ASUS laptop which already comes with a 1 year manufacturer warranty, incase i want a geeksquad protection it's best if I could avail it after that 1 year ends rather than during the same time my manufacturer's warranty is present.

Always so helpful and great customer service! Highly recommended

Have not had to use the protection yet. It is a decent price and easy to set up.

I got the protection for 3 years so I wouldn't have to worry.

Totally worth the purchase. I spilled water on my laptop and was able to get a new one. No hassle definitely worth the extra money

After buying new comp, asked if things like sticky notes along with apps and normal files would get transferred over from old comp. They said not normally but would do their best. SUrprise Surprise, SHeriff, they transferred even the sticky notes.

Having the geek squad to back me up is always a good thing because I have a small child who is always unpredictable so it's good to know I have them to fix what I need for my lap top!

good plan to have of your student is rough with tech devoces

Had a chrome book hinge snap and crack our a screen after 1 year. Got a full replacement from it, so of course on the replacement we got warranty.

Gives me piece of mind. Simple and easy to use and understand the terms a and conditions

Really great people Their always happy to help Great poeple

BB has been good to work with. We have had issues with the laptops we have purchased but we have been satisfied with the resolutions.

The Associate at the store talked me into it and it was a great idea.

purchased lap top for Christmas as gift for off work stuff it is very simple and easy to use thanks best buy purchased in case any accidents happen

Ive had a great experience with best buy warranty in the past, 2 years on a very expensive high end product is usually a no brainer

Great product at a great deal, very user friendly.