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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 12,030 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to purchase this. I'm not that computer savy so I definitely needed this. Especially since something accidentally happened by the kiddos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan. This plan is affordable and a good value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP is a must for anything that costs over $200.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for every single laptop or computer purchase you buy. I have used my GSP multiple times saving me thousands of dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money $$$$$€$$$$$$$$$$$$$$$$$$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase extended warranty. If you ever need it , it pays for itself. Great Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always so helpful. I’d recommend their protection plan every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No fault up till now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accidental geek squad protection has expired but it has not developed any fault since then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always professional service. Very knowledgeable staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good coverage gets the work done quickly and is very reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a must

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great idea to have protection on devices and geeksquad makes it easy if anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty that fixes everything that could go wrong, including the stuff you do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service offering peace of mind that if anything happens to my laptop it is covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If my kid dumps something onto the computer keyboard I know that I'm covered by this protection plan. The peace of mind is well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are helpful and very easy to work with. The warranty has major benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I needed help with things going in with my device they were there to help and assist me as well as fixing any thing that went wrong on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love your "NO" worry policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the speed and understanding the technicians displayed. You are my favorite store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel more comfortable knowing I have protection on an a portable electronics device. It seemed like a no brainer to protect a new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work Quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great for my watch! It kept messing up and they replaced it with a new one for free as it was a manufacturer error.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 2 year warranty for my laptop. They are always very friendly and helpful whenever I need help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to always purchase protection plans. I have kids and its the best thing to do ever! Accidents happen and its better to be safe!

    I would recommend this to a friend