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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 12,030 reviews
  • Rated 5 out of 5 stars

    Geek squad is awesome and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek squad protection plan. It’s cheap and worth it because I had accidents and they full replace the unit if they can’t fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me out numerous times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe every apple owner should have this because you never know, always get this for my products

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Alex. Thanks for sharing this with us! We completely agree that it's important to protect your investments. If you have any further questions or concerns, please let us know!

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so important to have a geek squad if you have a problem you can contact them very easy and they fixed whats the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always purchased Geek squad warranties with my computer products. They cover everything. It’s not cheap, but pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this feature when we bought the new chrome book that the kids needed for virtual school work just to be on the safe side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thing to have just in case something happens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always great to have extra insurance. I have not had to use it, but glad to know I have it. I have had great success with the Geek Squad and their customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I made my other laptop wasn’t working and took it to the geek squad .. they helped and made sure I got the best service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    havent used it yet, but it sounds like a fair deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it for a 3,000 USD laptop, so im hoping its good, the terms sound great, so lets wait and see and ill update my review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have this protection from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new laptop and felt the 2 year accidental Geek Squad protection would be an extra needed purchase for the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great in helping with issues and servicing when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a MUST! They are always very friendly and helpful. You can always rely on them for fast, efficient service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for computer protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan when I purchased my new computer. I wanted to make sure my computer was covered in case of any accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right now I do not have no insurance for the compu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not right now have insurance for the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for what we needed shipped very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used to the in-store and online remove services with excellent customer service. Very easy to use, friendly and knowledgeable staff, and quick resolution to issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good peace of mind for any damages. The negative thing is they have to send your computer off to get your new battery which can take 2 to 3 weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good peace of mind for any damages. The negative thing is they have to send your computer off to get your new battery which can take 2 to 3 weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a struggle of whether or not to buy a warranty! When I do, I’m glad I did. When I don’t, I’m sorry!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it yet. But it was easy to set up and a decent price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my laptop in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good and they make sure that my computer is in safe hands and they try to get your computer back to you in a good timing.

    I would recommend this to a friend