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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 12,030 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted the extra protection in case something would happen to my new laptop. You never know what might happen. Glad I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This provides me with peace of mind. Knowing my product is protected enables me to spend more time enjoying the item purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for protection. Already used it once. Always recommend getting coverage on new things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it recently, but when I did it was an easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it. But I am grateful to have that protectiin there. Specially with the great employees in El Centro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it. But I am grateful to have that protectiin there. Specially with the great employees in El Centro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty that provides all the coverage you need for problems & accidents that you may encounter. Excellent coverage for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I don't buy items unless they include protection. Even when I have had to use Geek Squad, their service is quick and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is always good to have. You never know when you have an item that needs to be repaired or replaced.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesnt include software malfunctions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be warned this doesnt cover if there is a software malfunction on your computer, they will try and sell you the total tech coverage which is an additional $199. My laptop is a game software and windows 10 was overriding an update that the computer needed and they wanted to charge me for it after i had the geek squad protection. I was not happy need less to say after almost an hour my laptop was fixed and I didnt have to pay anything.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    I love this protection plan it saves my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for laptop protection and we have less worries about your laptop . This gives such a relaxation and is tension free .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely suggest getting Geek Squad Protection! Our cat broke one of the keys off 2 days after getting it, and they fixed it for zero cost and hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy, Known, Local

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my local tech support if anything goes wrong with my computer I know I can go to any Best Buy and get my computer fixed. So happy they offer this service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never needed them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my new laptop. But never ended up using them so can't really say whether they're good or not. It was nice to know though that I could call them up if something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    firefly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents came and fixed my printer as it some how got offline they did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Jersey Guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? I buy everything at Best Buy for the support and product coverage! It has paid off on more than one occasion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy where to buy the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing hands down best warranty anywhere. Thank you bestbuy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our favor store best Buy, the best store . We bury allways there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it on this laptop but thier service is good and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense of security.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopping for the best. It gives me a little comfort.

    I would recommend this to a friend