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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 12,030 reviews
  • Rated 5 out of 5 stars

    quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad delivered and installed my tv with a wall hanger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It great to have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to have it because just in case if something goes wrong with your laptop or any electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the 3 year if you have the cash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the 3 year its a great deal. I had to use the coverage on a laptop, vr headset and a tv replaced no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great insurance to have on products you use alot..I always add this to my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Accidental Geek Squad Protection for my electronic devices. They even cover power surges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good, reliable and safe thing It is good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gsp for any and very product is amazing I highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Student: I’ve got this for my girlfriend. She’s very happy: so when she happy I’m happy!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 2 out of 5 stars

    Misleading Geek Squad Protection Terms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read the fine print. If they decide, at their discretion, to replace the covered item, rather than repair it, they will issue you a store credit for the amount of the original purchase. However, the fine print states that in that case, their obligations for the extended waranty ar3 fully satisfied. Meaning, while you will get a store credit to buy a new device, your new device will not have the extended waranty. If you want that, you will need to pay for it again again. Basically in my case, i prepaid $309 to allow me to return my defective machine after the return period expired. I have a new machine, but i have no extended waranty, and less storage due to pricing and feature differences for in stock items. The terms stated in the simplified description are misleading and i do not recommend this service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good option when you have children that are using the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECT YOURSELF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PROTECTION PLAN CAME IN RIGHT ON TIME. YES, IT IS VERY MUCH WORTH THE MONEY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives me peace of mind. I like the face that I can get help when I need it. It pays to have it because most products don’t last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use them yet as I have only had the computer for a month, but I have used them in the past and they are AWESOME!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been happy with my Geek Squad experiences! I recommend getting this coverage on all big ticket items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has helped when needed and has given me other discounts not even counting on --well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy my electronics from best buy because of the Geek Squad protection plans. Great value and piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Saved the Day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cracked my computer screen and couldn't access any of my information and they helped retrieve my information and repaired my screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad know there stuff and they handle any kind of problem with no issues. The solve everything. Good to have warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea that both my college students don’t have to worry about accidents they are covered! Peace of mind is great and so is the geek squad service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I purchased this protection plan, great buy, I feel secure with my purchase with this added protection plan.

    I would recommend this to a friend