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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 12,030 reviews
  • Rated 5 out of 5 stars

    Insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop isn't cheap. So it’s best to have a service policy for repairs or replacement when things go bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a black Friday purchase which was priced very well amd good quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty give my wife and I additional comfort knowing that if anything goes wrong we're covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at the Geek Squad helped me get my laptop ready and set me up with a great two year protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is simple to get your product fixed or get a replacement. I can't afford my computers and equipment every time I turn around. The warranty helps prevent that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeff-Geek Squad Support Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Geek Squad Support because the cost was reasonable and previous Geek Squad use has been very favorable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitated to purchase the accidental coverage but 1 month to the day after my laptop purchase the touchscreen shattered and is 100% covered! Totally recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used geek squad service 4 times now. It’s great when you need it. Usually get appointments right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased that I have the 3 year protection on my laptop, I feel safe a secured knowing that I protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection service is amazing. Couldn't ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still new have not used yet but its a piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the plan, always get the plan, the plan is your friend, embrace the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase a protection, whether you use or not. We know the value of having one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase a protection, whether you use or not. We know the value of having one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase a protection, whether you use or not. We know the value of having one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found this to be a wise investment, and has proven invaluable to my for my laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help Always There

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always glad that I have someone to help me with my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad computer coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving it 3 stars because we haven’t had to use it yet, so I will update if anything changes!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only gave it 4 stars because I haven't needed to use it. But I always recommend some type of warranty when dealing with electronics. We will see what type of service they provide if and when I ever have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE EVERYTHING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found out that if I drop my laptop and break it they will replace it. I love this feature of the protection plan

    I would recommend this to a friend