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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 12,030 reviews
  • Rated 5 out of 5 stars

    Excellent Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's warranty is the best by far. I always recommend that you add the warranty to all the products you buy at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this, if something happens to my device, the geek squad will help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, fast service, would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good but 1 year !?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one year is not a long time for the price I paid I think they should add more time.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any problems so never had to use it. Well worth the $$ for the "what if something does happen" and the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't ran into anything super crazy but when something small happens they answer right away and walk me through on what to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definatly recommened getting the extra plan you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product was great Service and access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and access product was acceptable and workable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance. A waste of money if you do not have to use it, but a lifesaver if you do. Have not had to use it so far, but I have heard good things about the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't buy a laptop without this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy a laptop without one. I live very close to a Best Buy and bringing it into the store is super easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must you never know. Useful and you feel better about purchases especially if using items at the workplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have but I hope I never need to use it. Life can be unexpected but my laptop is protected!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 1 year peace of mind. When a kid at home, accidents happen at the table with spilled milk, juice and water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we have this!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been very helpful in handling all our devices!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like getting the additional warrrnty coverage on my laptop. That way I know I don’t have to worry about anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having peace of mind knowing that I have Geek Squad on my side if anything was to ever happed to my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service, l get all systema check , and good advice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just keeping extra insurance is case of an accident. Knowing that the Geek Squad is there if needed is reassuring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the warranty for my nieces TV and it went out. I had no problems getting a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within electronic would recommend getting a warranty you never know if you if your laptop drops or cracks good to have

    I would recommend this to a friend