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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11997 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 273 Showing 5,441-5,460 of 11,997 reviews
  • Rated 5 out of 5 stars

    Warranty Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems whatsoever getting the damaged product replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was probably the best purchase I've ever made because I'm clumsy and always accidentally break things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on what you buy and if you can spare the extra money, this goes a long way in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful for Insurance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for the insurance when my laptop stop working. The employees were honest and fast in getting my laptop back to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Install was good, after second attempt.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents Installed my gas dryer, just needed addtl parts to complete job. Agent stuck to job to assure quality Workmanship & safety in my home. BEST BUY U ARE GREAT !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always good to have this source for questions

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always renew this option as invariably I have a question or concern. this time, they successfully installed webroot for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek Squad installed them on my computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents attached it to my devisees so glad I have them to help me with all of my computers and other things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel the warranties are costly. But I also feel it’s needed. So unfortunately I overpaid for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best peace of mind that I could buy. Highly recommend purchasing this option on a electronic device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't live with out this. Best thing money can buy. I definitely would recommend. It saves a lot of frustration and taking a computer in for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Already used, fast, friendly and very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy almost immediately. Great to have this as a back up for the computer when working from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products are more complicated than ever. Not much is repaired. Replacement more likely. Get protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always get geeksquad, i've never had any issues, unlike other stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it be a good protection for your computer in case you drop it or spills are button missing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plans are very good and reliable for protecting your items, this is why I shop at best buy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Long Repair times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a Sony Receiver. After 6 months, the receiver would go into protect mode after 5 minutes. I dropped of the receiver for service last month. Still waiting for the repair to complete. So for an extra $55 dollars, I am not sure it is worth it as the repair time is probably no quicker than the factory warranty would be.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents at the Knightdale store were helpful when I had the problem with my Lenovo Chromebook. I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very helpful with their knowledge of my device when I had a problem. Very patient. Must have for any products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad have never failed in helping out when you need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always get a warranty and best buy is great with there service

    I would recommend this to a friend