Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11997 reviews
(11,997 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Warranty Worth It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problems whatsoever getting the damaged product replaced
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geeksquad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was probably the best purchase I've ever made because I'm clumsy and always accidentally break things.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Well worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Depending on what you buy and if you can spare the extra money, this goes a long way in case something goes wrong.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Thankful for Insurance
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thankful for the insurance when my laptop stop working. The employees were honest and fast in getting my laptop back to me.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad Install was good, after second attempt.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents Installed my gas dryer, just needed addtl parts to complete job. Agent stuck to job to assure quality Workmanship & safety in my home. BEST BUY U ARE GREAT !!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
always good to have this source for questions
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.always renew this option as invariably I have a question or concern. this time, they successfully installed webroot for me.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The geek Squad installed them on my computers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents attached it to my devisees so glad I have them to help me with all of my computers and other things.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranties are good to have.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel the warranties are costly. But I also feel it’s needed. So unfortunately I overpaid for peace of mind.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best peace of mind that I could buy. Highly recommend purchasing this option on a electronic device.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Tech Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't live with out this. Best thing money can buy. I definitely would recommend. It saves a lot of frustration and taking a computer in for work.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Already used, fast, friendly and very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came in handy almost immediately. Great to have this as a back up for the computer when working from home.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protect your investment!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Products are more complicated than ever. Not much is repaired. Replacement more likely. Get protected.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i always get geeksquad, i've never had any issues, unlike other stores.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think it be a good protection for your computer in case you drop it or spills are button missing
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This protection plans are very good and reliable for protecting your items, this is why I shop at best buy
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Long Repair times
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a Sony Receiver. After 6 months, the receiver would go into protect mode after 5 minutes. I dropped of the receiver for service last month. Still waiting for the repair to complete. So for an extra $55 dollars, I am not sure it is worth it as the repair time is probably no quicker than the factory warranty would be.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents at the Knightdale store were helpful when I had the problem with my Lenovo Chromebook. I have no complaints.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great knowledge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were very helpful with their knowledge of my device when I had a problem. Very patient. Must have for any products
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad have never failed in helping out when you need it
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i always get a warranty and best buy is great with there service
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend

