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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 285 Showing 5,681-5,700 of 12,030 reviews
  • Rated 4 out of 5 stars

    good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet. I bought one year protection but hope I don't have to use it. Good experience with Geek Squad in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase has paid off, I am happy with the customer service. The appointments service is effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must-Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always super helpful and I’ve always had professional and informative appointments with them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geeksquad protection it is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is no brainer to get Geeksquad protection plan. It gives you peace of mind and not have to repurchase a item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty money can buy never have no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel very comfortable with my protection plan on my computer if something was to happen to it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection for Our Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase went well and it is good to know that our computer purchase will be protected for three years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad help me with my TV issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with my TV and called the geek squad and they came out the next to work on the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for major laptop purchase as a good defense again all things accidental damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential protection for essential devices

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family has used the Squad for all our major electronics for over a decade. We have always been satisfied - and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Data Recovery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for the Geek Squad team for their hard work to diligently retrieve my data when my computer died.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to no that if something happened I don’t have to pay. Been there before and didn’t have this package and it cost me another laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for what it is. Price for 3 year warranty is pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality i well get the service from geek squad best buy its number one thank you for everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed... just in case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff; a bit on the expensive side. One always HOPES that they don't need it/but you never know.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope to not have to use this, but love the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad we purchased this. We have not had to use it but I have talked to them about other issues (previous computer) and they are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed it yet for this item but I have used it before. They’re always great and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth purchasing - never know what will happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the reason I buy products from Best Buy. Coverage is great and dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents happen. Glad I have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always been given great tech support when needed. The store associates are very pleasant and knowledgeable.

    I would recommend this to a friend