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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 315 Showing 6,281-6,300 of 12,030 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is always worth purchasing. They always fix my issues without any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had great service without any issues when I’ve had to use GEEK Squad Protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t purchase a product without this warranty. It’s worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it, but I’m sure it will come and handy once I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the service, but feel comfortable that any problem will be handled in-store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great agents and service for the money. They are knowledgeable about m9st anything.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once upon a time, this service was worry free but now it is beyond confusing. I will get bombarded by security software updates needed and then when I try to download from my membership site on mybestbuy, the codes are expired. Nothing works. Overall having been a member for over a decade, I deserve a better service and support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Protection feels great to know there if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GeekSquad are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and very friendly staff will always go to the Geeksquad for my device needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all Best Buy products, however this one is so nice to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hook squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a chance to use in this product but I have used one before. Very simple to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should purchase the 2-Year Accidental Geek Squad Protection, I can not live without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-year Geek Quad Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Accidental Geek Quad Service Plan, has provided great services for my computer needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service to have as protection to your dive. Specially if kids are using the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this policy for my sons laptop and it’s always easy to use and the geek squad are efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must for a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you travel with your laptop this will pay for itself the first time you drop it. Not to mention the online and in person support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great for anyone even the tech savvy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy for this purchase I have the geek squad at my disposal. They have been a great help in getting my laptop up and running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ask a lot of questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ask questions to make sure that this actually covers what they say it will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so helpful. Professional and courteous! I use them often. Worth the money yet very affordable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My guardian angel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We still have some time to go on this service and are hoping that we will not have to use it, but...

    I would recommend this to a friend