Customer Ratings & Reviews

Support is great when you contact them for any technical questions you may have. Very informative.

Coverage is so worth it...especially for a college student.

I think the best thing Best Buy offers, is Warranty Plan Prices!!!

I think the best thing Best Buy offers, is Warranty Plan Prices!!!

I love that I got a protect plan on my product so I won’t have to worry about damages.

3-Year Accidental Geek Squad Protection is a plus for my son's Christmas gift.

I am please with everything I got and it's working good

So glad the Geek Squad has my back! Knowing they are there when we have problems.

This is an essential buy for anyone who wants to protect their computers. Worth every penny!

Previously did not purchase but this realized full benefits and did purchase

My hard drive crashed on March 27th, I called for service and was told a box would arrive in a couple days. It didn’t so I called back after being on hold and having a rep call me back I was told the same thing a box would be sent out. Guess what no box showed up so I called this pst a Wednesday April 8th. I spent 4-5 hrs trying to get through to someone my call was answered twice but they picked the phone up and hung it up(Very Professional) . Each time I had to start the process over hence the 4-5hrs wasted of my day. The rep assured me I would have a box at my door in 24-72hrs that would be by the end of the day today is 72hrs guess what no box. I need this laptop so I can work from home and not take the risk of contracting Covid 19. We are three weeks in and I can’t even get a box sent to my house to return a item that I purchased the warranty on. So now I need to escalate this to whoever is next in the chain because nothing is being done with my case # 251350862.

Geek squad is priceless Cannot imagine not having this excellent support system Great Thank you

Didn’t go wrong with this purchase just what she needed Ace the price was great

I haven't had to use this service yet. But I know it is going to be worth it in the long run.

Best geeksquad warranty. Never had any issues with

I do like buying the Geek warranty from Best Buy. I must say I have gotten my money's worth on several of my warranty products.

My previous computer less than a year old had issues and bad hard drive...if not for protection.. Would have been out money

I havent had to use it but goid value for money. I wanted to renew but was low on cash

I would recommend getting geek squad for all of your products. Great customer geek squad care.

insurance insurance insurance---cant say it enough how much this has saved me with kids and pets