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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 325 Showing 6,481-6,500 of 12,030 reviews
  • Rated 5 out of 5 stars

    I love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It saved me on my last laptop purchase, I didn’t have to buy a brand new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection is awesome..I to resign again after my 1 yr is up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service. My laptop fell and the screen shattered. It was replaced at no cost. Can't beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this to help me decide on a big purchase. If I know I have this then I'm good. Buy the safety net

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These protection plans are well worth the money paid, in my opinion. Takes away the stress of possibly ending up with a lemon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great! my laptop was not working so I brought it in and they replaced it since I had this plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used it knock on wood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yes so thats good. Plenty of broke stuff over the past so hope this helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-Home Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new microwave and had it installed over our stove,, the tech's did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Geek Square Protection Plan so if something goes wrong I can get it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to know you have the coverage in case of an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent yet had to use it (which is a good thing) but I bought it for additional protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the Geek Squad three year protection plan. It is excellent. Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection at its best, I am expecting good service when it will be required from the GeekSquad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance it's great to have when it's with them. I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection to have. Covered me for an unexpected accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got fast help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was pretty patient with me in answering my questions. They explained things and it was very helpful...more than once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good.....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent service no hasel no problem at no time!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pay attention to details

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would doubt if I was paying attention to the sales person's pitch for this service. I suspect that I made the mistake of not hearing details well. I thought I would pay a one-time fee, and in hindsight, it is a monthly fee. I had a good experience with this service plan a few years ago, so I suspect that I agreed to buy it while not paying attention. A worthy warranty plan for some items, be sure you understand the total fees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommend. Quality and sound are amazing you won’t be disappointed and it’s a reasonable price too

    I would recommend this to a friend