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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11998 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 343 Showing 6,841-6,860 of 11,998 reviews
  • Rated 5 out of 5 stars

    Excellent services!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services, fast and easy! God bless you! The computer is better now Thankyou very much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No headaches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a lot of the headaches out of service problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are so professional. The young man that waited on me was very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    R E C O M M E D E D I T! It gives you a discount when you get Apple care!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great got right back to me. Helped and were patient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection 2yrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should have some kind of accident protection and 2 yrs are good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are super helpful and easy to understand. They quickly can solve any problem .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, very good deal, if you come to tiffany

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, very good deal, if you come to tiffany spring store ask for Rene she is number 1 to help.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had to take computer tower and new laptop in to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We made an appointment to take our new laptop and tower in for Geek squad to do the set up. When I received a call that it was ready I asked the gentleman on the phone if we would be instructed on how to use it when we picked it up. When my wife arrived she was told that due to Covid they would not be able to help her. But the service was at no charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wa piece of mind that if something happens to my device it will be covered and fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this protection for my grandson's computer. I really like the Geek Squards added protection and tech help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my thing insured by best buy and the geek squad team are nogliable about your problems .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cover all my gadgets. Never had a question when using their service. Always helpdul

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did get this for my HP 360 envy. I did not use it yet. I think the price is a little high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me tons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the charging cable messes up it was replaced and saved me $60. Then when the laptop was damaged it was replaced!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection you can get. You don't appreciate it until you need it. Love the guys, always so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have to utilize this service but I had peace of mind that I had support if I needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing to have with a clumsy wife. Insuance.Bought with HP laptop. Decent price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed Geek Squad Insurance

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend purchasing this item, I will be purchasing it again for anything purchased from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been helpful with any issues that I’ve needed help with.

    I would recommend this to a friend