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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12035 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 350 Showing 6,981-7,000 of 12,034 reviews
  • Rated 5 out of 5 stars

    Sold me a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to my laptop and I think this will be the better idea for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a definite must. Items are easy to take in to Best Buy and you receive notifications as item is being repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong buying insurance for your investment on your gadgets in case they stop working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong buying insurance for your investment on your gadgets in case they stop working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks have made the life of a busy Mom so much easier. Easy process and quick turnaround time. Refreshing experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    bought 3 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my son will have his computer at college. I thought it was expensive tho

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Kelly. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan and good deal fair price and I get it on everything I buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not make a major purchase without geek squad it is a piece of mind and they are very knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT'S ALWAYS BEST TO GET A WARRANTY. ESPECIALLY ON ANY DEVICES FOR YOUNG CHILDREN.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice offer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best use of money for the peace of mind to insure your electronic components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Geek Squad is wonderful! Very helpful and knowledgable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase the Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing protection policies are a must especially for electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My rift s was replaced with a quest 2 256 gb under the plan. The plan is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any issue I have with my computer all I have to day is make a phone call or do an online chat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have received assistance remotely and can only describe how helpful is having these services.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Uneven quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a laptop. Had to get the webcam repaired, but was returned UNFIXED. i received an email before I even received the laptop back that the contract was being "cancelled". Just make sure your device is really fixed before leaving the store.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. Every project comes with its own challenges, obstacles, and requirements so that they can be executed to their maximum potential. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra protection for my item also have bought for every one of my appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protection plan for securing your purchase. Always recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must-have purchase for any electronic items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love best buy warranties.. I have this on multiple items and love it!!

    I would recommend this to a friend