Customer Ratings & Reviews

I've had tech issues in the past and without a warranty had to bite the bullet, with this I feel more peace of mind in the event something goes wrong

Hopefully we will not need this but a must have for a child's computer

The Geek Squad has my pc covered. They are a must to have.

Always a great choice to get service never know when you will have trouble.

Nice to have the peace of mind of the Geek Squad service.

Great plan. Fast and quality service knowledgeable staff

I expected a little more out of this protection service, but overall I'm pleased that it is reliable for accidents.

When ever I need a little help these folks are always there to make things happen.

Good service, have not needed to use it yet, but good to have just in case

I got this for my laptop so if anything happened to it u guys will help me

Within weeks of getting my new ($1000 + $300 for GS coverage) laptop, it began to shut down by itself. The first time I took it in, it didn't do it for the Geek Squad agent and he suggested maybe could need a BIOS update (on a brand-new computer!) The second time, it did it to the agent within minutes of turning on. It also got hot. He took it to send back for repairs in August. In early Oct, the online status updated to say to call Geek Squad. I called and the agent couldn't figure out why they wanted me to call and said the part (couldn't tell me which part) was in and I should have it in a week or two. Haven't seen or heard of it since and no one at Geek Squad on additional calls could figure out what the issue is, why the status said to call, or when I am going to get a working computer back. He said the "go to the store you turned it in to" and ask them! With 5,000 new COVID cases a day here, I shouldn't have to go stand in line at the store to get an answer and a working computer back! I've now been on hold for 30 minutes and counting and have yet to talk to a live person at the store.

I didn't use geek squad for my one year term that I had on my device but they are good and professional

With children and the sudden work from home, it’s nice to have an extra warranty

I haven’t had a chance to use this yet, but it’s always good to have coverage!!!

Great Coverage In Case Of An Accident For My Granddaughter

I get it on everything price is high but worth every penny

i love geek squad i like to have some peace of mind

Geek squad is always there to come to my rescue. Never let me down.

I love Geek Squad because if something get broken, they will replace it for free.

M Excellent quality item. Very glad I purchased it and use it daily.