Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11998 reviews
(11,998 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new computer (laptop) it was a great investment and purchase.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always always buy geek squad plans to any electronic devices that I know I will keep long term
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad was very thorough.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was very helpful and friendly. Good job
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Very slow, laptop never repaired
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my laptop after over 30 days of "repair". Called after over a month of wondering where my laptop was and was told it was repaired. Around a week later I received a text message( not an Email) saying my item needed to be replaced and to set up a consultation. Turns out my laptop was Never repaired and I was lied to. Day I submitted Laptop(HP ENVY X360) for replacement 9-3-2020. Day I finally received a replacement 10-23-2020. Warranty does not carryover to a new laptop. I paid a nice price for the 3 year warranty and to hear I needed to repurchase when my laptop was replaced was terrible. Do not purchase Geek quad warranty. Go to a local computer shop or reach out to your brand warranty instead.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for taking time out of your day to share your thoughts with us. I apologize for the disappointment as this is not the level of service we aim to provide our customers. We appreciate the feedback and will utilize it as best we can. If you have any further questions or concerns, please let us know.
Rated 5 out of 5 stars
Never be too Careful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this as a gift. Great quality for a reasonable Price.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Because My Son Breaks stuff.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this as a gift. Great quality for a reasonable Price.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just add the plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy protection plan is one of the best you can every pay money for!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Add this on your order
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy protection plan is one of the best you can every pay money for!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy protection plan is one of the best you can every pay money for!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy the week squad protection on all my electronics
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad has not been used yet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gives us peace of mind. It makes us feel comfortable with our purchase.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase! If anything breaks on my computer geek squad will fix it
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is easy to use, and easy to track stats. It is a nice aid.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Better then no warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m glad I purchased this but I wish the sales person would’ve explained the differences better. I actually thought I purchased a different warranty
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A+
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. A must have. Highly recommend. Good people
This review is from Geek Squad® - 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must have when your children are using their laptops.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is always there to come to my rescue. Never let me down.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to have a replacement plan just in case the worst happens!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Mtu
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price reasonable, customer service available, hopefully it’s worth the extra for college help if needed
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The is a must-have if you are getting a laptop. Simple!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend

