Customer Ratings & Reviews

Anything good all fungsional working im happy with this product

The laptop was good quality but the young owner wasn’t very gentle but they replaced it within a very timely period.

Geek squad took care of me with my computer issue and resolved my problem

I came with uncertainties regarding my returned product and was greeted with insight on both my product and in-depth details about geek squad product coverages that ended up saving me hundreds just for becoming a member. Highly-recommend their services

Definitely recommend getting protection. I take care good care of my devices but accidents always happen

I love Geek squad they’re very talented and knowledgeable employees. I’ve been thinking about upgrading my memory storage on my laptop and bringing it to them. Also gives me a lot of peace of mind knowing they can help me out with any issue I have if I need them.

This works perfect for office use. I enjoy using it for everyday online as well.

This I bought for myself. I'm handicapped and my vision is poor. I tell everyone I'm the most electronically challenged person on earth. I figured it would be in my best interest to get protection in case something goes wrong with my new laptop!!

I bought my computer with one year warranty accidental damage. I wanted to change it I couldn’t but they fixed it.

Thank goodness we took out this protection for one of our computers. It got to where it wouldn't load up the home screen and turned out it was a hardware problem. Getting the repair done was as easy as dropping the computer off at the store and picking it up when it was finished. And no charge. I won't be without this protection on any of my electronic devices.

Definitely suggest getting protection on everything. My daughter had an issue with her computer and they had it fixed very quickly.

Geek Squad has taken care of me Beyond what I have expected this year. I just think that I'm so very much for going far beyond. They are an excellent team and they were very very hard at customer excellence.

Geek Squad is there to help with all of your entertainment and tech needs! I will forever always get Geek Squad protection on all of my electronics and tech gear that i purchase from Best Buy! I will be using them for the first time in 2 years for my Samsung Galaxy Chromebook as the screen got cracked after it accidentally fell 1 foot off of the ground.

Geek Squad is amazing! Always attentive and knowledgeable. I don't know what I would do without them! Totally worth the money!

The Geeks are always helpful! I am not very knowledgeable about electronics so I always need help!

I haven't used this service yet and am confused about what it covers. I thought it would also help me get consultation and troubleshooting from the Geek Squad, but now I think that service is extra. All their coverages are very confusing to me and not as easy to access answers to as I thought. I gave it a "Good" because the price for the coverage of the computer itself seems reasonable compared to the other computer chain I just shopped at and returned the computer to.

Thank you so much Geek Squad for the support. And everything you have done so far. For this computer, I highly appreciate it. I will be using you guys again. And I will be renewing my Geek Squad.

I have had good luck with Geek Squad Protection plans. For me it is a MUST because I don't have to worry about anything happening.

Great service to have. Hoping that I do not need to use it but 4 years is a long time in an active household.

Great service! I had just bought a new device and within a bought a week of use it stopped working. apart from some confusion in communication at one point, the service was great. My computer was returned and was working again with no issues. All the personnel that I interacted with were friendly, knowledgable and helpful.