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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12001 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 480 Showing 9,581-9,600 of 12,001 reviews
  • Rated 5 out of 5 stars

    Hope I don't need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never need, but glad it will be there is I do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this service with all my Best Buy Electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m have this for just case but really good like so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the three year protection program just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues have been helped when there has been a need for it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Repair at your own risk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my new laptop into Geek Squad because of a latency issue. And I was repeatedly told if it was hardware it would be covered but if the problem was software (and there was no way they could determine which it was) then I would be charged. So sending it off to be repaired although less than a month old, was a risk financially.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great, when I have a problem or question they are there for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s important to not have to worry about accidents happening to electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it but feel confident that if need can fix what is wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage on the laptop can be happy about it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thing to have makes you not have to worry about repairs and it breaking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have always had geek squad protection on all my things i buy . they are the best .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exceptional people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personable, relatable, and experienced. I hope the year goes slower so my protection doesn't dissolve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good thing to get on used items. Make sure to get it as often as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have done good In the past for me so I got it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best plan ever to have and to get your equipment fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is really unique and saves you a lot when your product brakes down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used protection yet but I feel very confident that if needed I’ll be safe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and very gooddddd squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me peace of mind having the geek squad protection.

    I would recommend this to a friend