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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12041 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 482 Showing 9,621-9,640 of 12,040 reviews
  • Rated 5 out of 5 stars

    best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank you and excellent customer service and thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use this, but here it is. OK?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to get the help I need in store with any replacement parts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have for expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always worth the money to have extra piece of mind

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confused on what plan I bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't made clear to me that I bought only the accidental protection plan. BB has a 24/7 Geek squad plan that I thought was what I was buying. I didn't realize this until I tried to use it. Buyer beware I guess. I will be trying to upgrade my plan. If what you want is really only accidential protection, then this is ok.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I don't need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never need, but glad it will be there is I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have when purchasing a laptop. Get Geeked up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect Your Investment...One call and no worries...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your gears with Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong if you're protected. Recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me peace of mind having the geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have done good In the past for me so I got it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price. I would recommend this to my friends and family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv held well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted perfectly thanks to geek squads finest!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Repair at your own risk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my new laptop into Geek Squad because of a latency issue. And I was repeatedly told if it was hardware it would be covered but if the problem was software (and there was no way they could determine which it was) then I would be charged. So sending it off to be repaired although less than a month old, was a risk financially.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It monitored all tv. It did what it is supposed to do. I was pleased with item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage on the laptop can be happy about it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for any and every purchase from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had to use this protection plan yet but feel better knowing we have it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'll definitely recommend it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best I have had. My first computer in United States and i am definitely satisfied with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best plan ever to have and to get your equipment fix.

    I would recommend this to a friend