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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12041 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 489 Showing 9,761-9,780 of 12,040 reviews
  • Rated 5 out of 5 stars

    Have renewed every year!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this software! Have renewed it for the past 3 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product protection for the amount of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have good to hold a warranty is good for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is worth it to not have to worry if something happens to my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used geek squad before and they’re very helpful...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and courteous. Love geek squad service and products. Appreciate the helpfulness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They really fix my TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service!! I am very please with their work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this service with all my Best Buy Electronics.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to reach!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is ok, I tried to set up an appointment. I did one time to set the appaointment and they never call back. i did found they sent but not enought to get youir attention. Maybe they are busy and ignore the calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must when to sma student in college. You never know what can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a bad experience. I highly recommend getting this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best insurance I love it, and it keep it safe

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any problems! Always the best squad! Good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i never know if i should get the insurance but at least these guys are local and knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i never know if i should get the insurance but at least these guys are local and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job with the job. Xxxxxxxxzzxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service would recommend this to all Best Buy customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely buy this cause it's great to have. Excellent tesm

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not get to use the warranty, never needed but good for peace of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad tech service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is coming in handy with purchases of various items and with use of service in-home.

    I would recommend this to a friend