Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 12001 reviews
(12,001 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
No idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it.. no idea - didn’t know I had it....
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Hope I don't need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hope I don't need, but glad I will have if needed.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the feel squad warranty, highly recommend
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Extended Warranty! Thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Real warranty from Best But... Best warranty ever!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helped a bunch no questions asked! Highly recommended
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did an amazing job! Super fast. Thank you guys so much
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always use geek squad protection for all my devices
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Greek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3-Year Accidental Geek Squad Protection i loved it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great converge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The warranty makes life so much easier wth this plan.
I would recommend this to a friendRated 1 out of 5 stars
HORRIBLE. Worst customer service ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your device needs to go out for repair, refuse! You may wait weeks before hearing anything. The auto repair status is basically about shipping. And when something about the repair does happen, they don't update it. And don't expect any real repair agent to talk with you. Sadly, after hours of automation and waiting, you will get a friendly person on the phone, but they know nothing different from what you see online. The horrible lack of communication is one of the worse I've ever encountered. No way to escalate. No way to talk to someone who actually knows anything about your specific repair. Hopefully we will hear about our repair soon. And once we get our device back, I will let the local manager know and demand a full refund. And I might never buy another product from Best Buy. Really sad, I used to love Best Buy. Those days are gone.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
Protection at its best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No matter what happens we know that our computers are protected at all times.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the unexpected and kids electronics!!!!!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
3 yr accidental coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 yr accidental coverage is essential for me since I travel often with a laptop.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
We like this.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We always get good help when we call with a computer issue.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Ez
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that I will always have theee support no matter what
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very ex
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They helped me and gave me no Problem at all very helpful
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never go wrong with Best Buy Geek squad protection
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice little package to help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got it since I can be accident prone. We thought the price wasn't that steep.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
nice computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this computer my 11 year old loves...very easy to set up
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
:-)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was good but it expired and that's when I needed it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend

