Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 12041 reviews
(12,041 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 4 out of 5 stars
Peach of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This gives me peace of mind with my expensive purchase!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They provide great service and explain the process of what needs to be done.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good back up warranty never know when things might happened
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Accidents happen!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So protect yourself in case something happens to you.
I would recommend this to a friendRated 5 out of 5 stars
Get next time at store!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It GEEK SQUAD for C's Sake! You know you need it!!!
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it. Hopefully won't have to but great to have just in case
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must have for students
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A life saver for any student. Replaced a non reparable computer with new one.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
let see whats happen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i wish the geek squad solve my problems in the future
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for protection since it will be used daily
I would recommend this to a friendRated 5 out of 5 stars
Helped me with my laptop problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better safe than sorry! Always recommend protection!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it just in case I had an accident. No worries.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did an amazing job! Super fast. Thank you guys so much
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
bien profesional y rápido love Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lo mejor, háganlo no se arrepentirán, uno nunca sabe
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good warranty to have if you are accidental prone. covers many things
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Who Has 5-6 Months to Wait?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From day one this laptop has been giving me problems turning on. Only bought it because Best Buy guaranteed Dell would replace it if there was a problem within 30 days of the purchase (they didn't tell me that meant from the date Best Buy purchased it). My last purchase was also faulty. Best Buy wouldn't stand by the product even though it was purchased 15 days prior. Dell gave me the run around in a call center that took over the better part of my day, each person giving me a different story but in the end told me I could ne get a replacement. Even though I purchased a 1 year warranty with Best Buy they don't; have anyone who can fix it in less the 5-6 months, I made an appointment with Geek Squad and arrived early but after asking me what was wrong with it and asking if I had dropped it gave the computer back to me saying there was nothing they could do without ever having opened the box. I was patient for the first several days but AFTER LOSINF ALMOST $1000 poor products and service from Best Buy, and Dell I'm realizing that this is a problem for the State and the Better Business Bureau.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
We like this.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We always get good help when we call with a computer issue.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's always a good idea to buy peace of mind. Things brake and kife happens.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Piece of mind protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a piece of mind for my teenager.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love Geeks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not worried knowing the Geek Squad is available!!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A MUST
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for giving peace of mind. Never go without.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend

