Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 12041 reviews
(12,041 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to make an appointment in a store to have them send out my laptop for repairs. This was on 10/10 received back 11/12 and still not repaired. This is my employment so this isn't working for me. The service is very poor, to blame COVID is crazy in this time because everyone was up and running. We paid an additional $189.99 plus sales tax for extra insurance if something were to happen I would be covered. So frustrated right now you can't imagine. Now I am told I will have to return my computer to the store again for them to return for service. I don't not live in a town that has a best buy. Why am I being inconvenienced for your mistake? Currently with the phone lines are being handled I am not able to talk directly to anyone that can handle any thing other than standard procedures. The phone staff was unable to help me because hands are tied Totally unprofessional that I have to go back to the store when it is your error!
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is super important to buy something to protect your computer
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection for the PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 3 years protection on the new PC for future support
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Recommend Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think everyone who purchase new electronics from Best Buy should purchased Geek Squad.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad can't be beat. great protection just in case murphy's law happens
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad has been worth the money. Friendly and fast service.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.definitely worth it if you buy high end products and have kids
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
I have not used it yet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used the Geek Squad yet. Not yet. I am sure it will be fine when I do.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is something that I will always recommend if you by electronics.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Margate,fl location great service took time go over some concerns i had
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the deal I received on Geek Squad with my laptop purchase
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful answered my questions before asked. Great experience
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t leave the store without it because they handle everything.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad First Timer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used GS for the first time ever. Knowledgeable and friendly.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection plan for any product! Great price, no hassle!!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having the Geek Squad guarantee is worth having that extra protection
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always Great Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since the item I purchased was open boxed, this was a great addition.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Wonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had to use yet. But always nice to have support when needed.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase warranties on products. Safer and not expensive
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
No interaction with geek squad yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to get free subscription with purchase and loved that the most.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friend

