Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 12041 reviews
(12,041 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
a must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it’s a must have geek squad is there for you always willing to help
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good protection to have for items purchased. Helps with any problems.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you family is like mine best to get the the insurance.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Sales
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended by Geek squad for full protection of all my computers.
I would recommend this to a friendRated 5 out of 5 stars
Must need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rather be safe then sorry, I would hate for it not to work
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good pla,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good plan to have for a laptop. I like the amount of coverage.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Not worth the paper it's written on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second item that I've paid over $200 for a 3 year warranty purchased from Best Buy. The first was a TV, they kept it 40 days, returned it saying it was fixed. 2 weeks later I threw it in the dumpster. Now I have a laptop that they say will be 30 - 60 days. I took this to an independent repair shop. The motherboard is fried. Called Best Buy again, still getting the 30+ day run around. This is a laptop I use daily for business. DO NOT pay for the warranty, it's crap. I purchased my daughter's laptop from Office Depot. She broke the screen. Took it in and they said, yep, the screen is busted go get another on. I'll never purchase anything from Best Buy again.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. While you’ve indicated that you will no longer shop with us, I hope that someday you give us the opportunity to better service.
Rated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is worth the piece of mind! If the battery goes, it would cover it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must have for every device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You need the Geek Squad! They can fix anything. Excellent service.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love geeksquad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since I am not very computer techie this is an absolute must for me
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Just in case contingency
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They will be used when the time comes. Right now, no issues
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Accidental or not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad’s always got your back. Whether accidental or not, you’re covered.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
It's okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They didn't do anything for me, Because they didn't have to do anything for me,
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very helpful. experienced associates.best customer service
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great for when the product you buy they refubish your item and they do a rgeat job. thanks !
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great protection and pricing for service plan. highly recommend it
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
have computer back asap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better protection than most. Geek squad is very knowledgeable.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
piece of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know that Best Buy makes good on their protection plans
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great service to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes you do pay for this service, but is a great relief knowing if anything goes wrong you are protected !!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
fixed laptop battery issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.got battery replaced a recalibrated on old laptop.
This review is from Geek Squad® - 2-Year Accidental Geek Squad Protection
I would recommend this to a friend

