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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12041 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 515 Showing 10,281-10,300 of 12,040 reviews
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind. Geek squad has my back. Very reassuring

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad service is appreciated but takes long time to reach

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for anyone that buy electric and want extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GSP is the best. We have no worries when it comes to accidentals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek swuad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how this Softwate really works. Let's home it work good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having this in case something happens to the lap top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know whats gonna happen. Insurance is the best policy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely need the Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for all your computers, I wouldn't be without.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have to worry about crashes or accidental damage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty not much questions asked it gets replaced or repaired easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for college students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is great for college students away from home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use it to fix my computer twice. The second time my computer broke they gave me my money back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast, good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me set up my laptop and showed me things I wasn't aware of

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing I have the geek squad to call on for help brings peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend getting this 3 year warranty plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for this protection for my computer. Needed it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn’t use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this but didn’t use it. You probably don’t need it with a new computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have piece of mind. Drops, spills are protected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still pending repair or store credit under accidental coverage for dropped laptop that I have handled with Best Buy for over a month now. Between appts , drop off, phone calls ect... Can anyone help me? Last associate told me it is escalted . Repair dept. sent notice but did not know about extended warranty .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is very helpful and a must have. Helps when you least expect

    I would recommend this to a friend