Customer Ratings & Reviews

This plan has been outstanding. My son is hard on laptops and this plan has saved the expense of repair or replacement on several occasions. If the computer is beyond repair, which doesn't take much damage, the plan give you a credit of the full original purchase price to use for the purchase of a new one.

I had an accident with the laptop yoga7i where the screen became detached and this guys managed to fix the laptop i thought i was going to see ever again. What would have been worse to lose a lot of money. Thank best buy and geeksquad

Happy to know extra protection if needed is so close. Added Price was good

Fantastic job and well deserved payment for my device. Thanks.

Always helpful whenever I come in and fix any issues. Great if you’re a clumsy person like me.

Excellent Service by the geek squad team highly recommended

The accidental warranty is Absolutely worth the money. I’m accident prone so I knew this was something I needed to have. However, keep in mind that if your computer experiences damage 2 things must occur. #1 they send your computer away (2weeks). #2 they do not back up your computer and if it needs a replacement you have to pay for your information so try to keep a backup

I bought Geek for my family. This has been a great investment considering we all have electronic devises at home. They help you and fix your computers, cellphone etc. it is easy to get support you have the choice to either go to the store or do it only or by telephone. I personally do it by appointment at the store. Recommend to buy.

Haven't had to use it yet, but will help when issues occur.

it was worth it for sure, I would probably keep the protection on it

good team, esssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

They’re really nice and do a good job, they fixed what was wrong with my laptop

Best Buy geek squad is the best guarantee that you imagine. Always my family get this option.

Always a good idea to get this- especially on my new gaming laptop which I was worried about not knowing how to set up.

So far the folks at Geek Squad have been great. Now I’m about to find out how good the actual warranty is because the refurbished aka Re-BSed computer keeps breaking down and I’ve only had it since late July.

We have not needed to use Geek Squad but it is nice having the comfort of knowing it is available

Greak squad is very important thing to have because all eletric item are so expensive

Always good to have extra protection on any small appliance

This is an essential service, if you are a computer hardware person if you are a layman. Get this. If there’s a problem they will fix it or replace it.

I only bought this 3yr accidental because I could drop it or something else not covered by Lenovo I feel very good about the Geek Squad protection. Makes me feel at ease.