Customer Ratings & Reviews

Great equipment, fast, looks great. Lenovo makes good stuff, this is my 2nd chromebook and there both great. the chromebook plus are even better. I'll never go back to windows again.

I know I am old school, but companies should provide protection on their products without extra fees. Despite the cost, I find geek squad to be mostly professional and helpful.

Easy to work with. The Knowledge to diagnosis issues.

I believe i made the right decision in getting this laptop after reading a few reviews from several websites. Good laptop in terms of design, look, speed and interface. I was quite nervous when choosing between different brands, and the models. But I always trusted Dell and its gaming series laptops. Not accidental hangups

Sweet upgradeable machine! Its fast out of the box. It has an empty SODIMM expansion port to make it easy (and cheap) to go to 16 gigs. It can handle up to 2, 32gb SODIMMS. It also has a spare SATA 2.5" drive bay and connectors. For ~$100 I added a 1 terabyte SATA SSD drive.

Great laptop for gaming but the only thing is the better is absolutely garbage. Also gets a little hot so u should buy a cooling fan that the laptop sits on. Other than that’s it’s a great laptop.

The services through the website are very convenient and faster. You can compare prices with other websites. I'm very satisfied.

This laptop is a great bang for your buck. Unfortunatly, the product overview says RTV 2070 vic 2010 Max Q. The display is incredible. Only downside is the keys of keyboard are soft (not much give) and the boarder around outside of laptop is slightly raised so I can anticipate some chipping in the future.

Oh Wow is what I have to say about this HP Chromebook!! I purchased it at Best Buy and one of the best decisions I have made in a long time. Fast, Secure .A lot of storage space. East to use a one of the best features is the touchscreen!!! Powers up a loads in seconds. I would recommend this to anyone!

Bought it as a Christmas gift for my 11 year old with ASD loves it. Didn’t get a MacBook because it wasn’t realistic for us and her needs. Basically a two in one for her. Love it

Excellent for my needs! Perfect size and weight! Great for school and work from home!

Got the help we needed, when we needed it. Easy in store service.

This laptop has great potential and it runs great with games. However there is a couple things that made me dock 2 stars. For starter the fans are extremely loud the minute you start up video games, and you might say well that’s what they do to keep the cpu and gpu down, which leads to my second reason for taking down a star the cpu and gpu get hotter then what’s normal for laptop heat. The cpu and gpu got up to 150f that is ricioulous especially for what you pay for this laptop. On top of that the laptop can get slow sometimes, which is a good reason to upgrade ram when you get it. Other then that it’s a decent laptop and the games run very smooth with great graphic speeds.

My laptop had a broken corner and they were able to repair it fairly quickly l. No hassle just had to make an appointment.

Purchase at your own discretion The best way I can describe Geek Squad is non specialized. It's like bringing your car to a place like firestone for service instead of the dealership. Can they work on your device, sure. But will they be able to repair it effectively, that's up for debate. Small repairs here and there shouldn't be an issue, but any specific specialized repairs are better off sent to the manufacturer. Keep in mind that Geek Squad works on everything and anything electronic. Laptops, tablets, phones, PCs, TVs, what-have-you. So they won't know your product as well as the manufacturer does.

Glad I had this! I never used them but definitely feels better knowing you have someone that will take care of you tech.

This laptop had 2 things I wanted, a touch screen and 17 inches. I need the large screen because as I have gotten older it is harder to see a small screen. On the other hand I may return this computer because with the silver keyboard I can't see the letters very well and it bothers me.

Excellent program. Return policy on defective items or broken ones...no questions asked policy. Returns are easy and if item out of stock,refund is done and aloud to purchase another item at price or above and aloud to pay difference of new item.

Excellent value! I was able to snag this laptop on sale for 1100. It plays all games including Jedi Survivor flawlessly. Nice build quality as well.

This laptop is pretty heavy but really useful if you need install lots of programs that take alot of gb.